Business Support Coordinator

2 weeks ago


Denton, Tameside, United Kingdom HFL Building Solutions Group Full time
About the Role

We are seeking an experienced administrator to join our team at HFL Building Solutions Group. As a Business Support Administrator, you will play a crucial role in ensuring the smooth operation of our business.

Key Responsibilities
  • Generate callout tasks to HFL engineers or subcontractors, ensuring timely and efficient communication.
  • Raise purchase orders for subcontractors and parts, maintaining accurate records and adhering to company procedures.
  • Liaise with contract managers for sites they manage, providing updates and chasing ETA's as required.
  • Accurately input data into our Maximo system, maintaining data integrity and ensuring seamless integration.
  • Notify and keep clients and contract managers up to date on callout tasks, updates, and reports.
  • Chase ETA's, updates, and reports following callouts attended, ensuring prompt resolution.
  • Generate follow-up work orders where callouts require quoted further works, maintaining a proactive approach.
  • Maintain the callouts inbox, ensuring all communications are properly filed and accessible.
  • Liaise with the planning team for HFL callouts, engineers available, and data management - filing emails correctly.
  • Update client systems, ensuring accurate and up-to-date information.
Requirements
  • Previous administration experience, with a strong understanding of business operations and procedures.
  • Strong organisational skills, with the ability to handle multiple tasks in a fast-paced environment.
  • Ability to make decisions in a timely fashion, coupled with the ability to investigate and weigh alternatives while understanding root cause analysis/risk mitigation strategies.
  • Supply chain/Facilities/Hard services understanding and awareness.
  • Proficient in Microsoft packages, with a strong understanding of data management and analysis.
  • Highly organised, with the ability to manage several projects simultaneously.
  • Flexible, fast thinking, and conscientious, with excellent attention to detail.
About Us

HFL Building Solutions Group is an equal opportunities employer, committed to creating a diverse and accessible workplace for all. We believe in a culture that values people from all backgrounds, race, and religions, and we strive to create an inclusive team member experience.

We offer a range of benefits, including 40 hours per week, Monday to Friday, based in HFL Head Office, Denton, 23 holidays plus 8 days bank holidays, free on-site parking, regular company socials, and a generous company pension scheme.



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