Hospitality Department Manager

1 day ago


Coventry, Coventry, United Kingdom Doubletree by Hilton Coventry Full time

Doubletree by Hilton Coventry is a fantastic place to work, with a supportive and dynamic team environment.

About Us

We offer excellent opportunities to grow and develop within the Klarent Hospitality Group Brand Portfolio, we pride ourselves on ensuring that our staff are rewarded and recognised for their hard work, commitments, and long service.

Job Description

As an Assistant Accommodation Manager, you will be responsible for overseeing the department, ensuring that all guest care and Team Member experience standards are met.

Key Responsibilities
  • Check furnishing and equipment are clean and in good repair, paying attention to details.
  • Checking the computer system (ONQ) throughout the day for an update of room status.
  • Support and liaise with the team delegations of duties, rooms, rotas.
  • To be fully conversant with all Housekeeping departmental Procedures.
  • Report and log any rooms which do not require service.
  • Work in line with any other Housekeeping Supervisors.
  • Handle, follow up and communicate any comments or complaints.
Benefits
  • Pension enrolment.
  • Annual Holidays entitlements inclusive of Bank Holidays.
  • Opportunity to buy additional holiday entitlements.
  • Sales incentives and initiative rewards.
  • Discounted / Free use of leisure facilities - "Hotel specific".
  • Free Car Parking - "Hotel specific".
  • Stays in our hotels at discounted prices or even free stays in our hotels as one of our rewards & recognition incentives.
  • Fully funded apprenticeships - T&C's apply.
  • Cash bonus and free overnight hotel stays for services from 2 years and up.


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