IT Support Specialist

13 hours ago

NewtonleWillows, St. Helens, United Kingdom Kingdom Full time
Job Title: IT Helpdesk Technician

We are seeking a skilled IT Helpdesk Technician to join our team at Kingdom Services Group. As an IT Helpdesk Technician, you will be responsible for providing exceptional technical support to our staff, managing IT Helpdesk tickets, configuring security and compliance settings, deploying devices, and offering technical advice to colleagues.

Key Responsibilities:
  • Manage IT Help Desk tickets through to completion, ensuring adherence to SLA's.
  • Configure security and compliance settings across the Microsoft stack.
  • Set up and deploy laptops, workstations, and mobile devices.
  • Manage device updates and firmware using RMM and Intune.
  • Provide advice on the best use of technology to colleagues at all levels.
  • Monitor core technology, infrastructure, and applications.
  • Maintain technical documentation and asset register.
  • Liaise with 3rd party suppliers.
  • Communicate effectively and professionally at all levels with a 'can do' attitude.
Requirements:
  • Experience of helpdesk in a similar role.
  • Experience in working with customers remotely and in person, guiding them through systems configuration and troubleshooting, while aiming to resolve issues with efficiency.
  • Standout candidates will be excellent problem-solvers with outstanding communication and customer service skills.
  • A driving license holder.
  • A full five-year checkable employment history including a minimum of 2 work references, a personal credit check, right of work compliance.
  • Having a bachelor's degree in a related subject such as computer science or information technology can put you at a great advantage.
What We Offer:
  • Competitive holiday allowance - 22 days + public bank holidays.
  • Workplace pension: 5% Employee & 3% Employer or opt Out Option.
  • Free on-site parking.
  • Access to advanced / early pay scheme.
  • Company Sick Pay.
  • Kingdom Colleague App including Employee Assistance Program and Wellbeing Support.
  • Open access to Kingdom Academy for best in class learning and personal development.
  • Weekly recognition and reward scheme.
  • Refer a friend monetary scheme (terms and conditions apply).

We are an equal opportunity employer, celebrating diversity and committed to creating an inclusive environment for all employees. If you are a proactive, technically skilled professional looking to join a dynamic team, we would love to hear from you.

  • CRM Sales and Marketing Support Specialist

    3 weeks ago

    Newton-le-Willows, St. Helens, United Kingdom Mercury Hampton Careers Full time

    Job Summary:We are seeking a highly motivated and organized individual to join our team as a CRM Sales and Marketing Support Specialist at Mercury Hampton Careers. This is a versatile role that combines sales support, marketing assistance, and administrative duties.Key Responsibilities:Provide sales support and administrative assistance to the Managing...

  • CRM Sales and Marketing Support Specialist

    3 weeks ago

    Newton-le-Willows, St. Helens, United Kingdom Mercury Hampton Careers Full time

    Job Summary:We are seeking a highly motivated and organized individual to join our team as a CRM Sales and Marketing Support Specialist at Mercury Hampton Careers. This is a versatile role that combines sales support, marketing assistance, and administrative duties.Key Responsibilities:Provide sales support and administrative assistance to the Managing...

  • IT Support Specialist

    6 days ago

    Newton-le-Willows, St. Helens, United Kingdom Kingdom Full time

    Job Title: IT Helpdesk TechnicianWe are seeking a skilled IT Helpdesk Technician to provide exceptional technical support to our staff.Key Responsibilities:Manage IT Help Desk tickets through to completion, ensuring adherence to SLA's.Configure security and compliance settings across the Microsoft stack.Set up and deploy laptops, workstations, and mobile...

  • IT Support Specialist

    6 days ago

    Newton-le-Willows, St. Helens, United Kingdom Kingdom Full time

    Job Title: IT Helpdesk TechnicianWe are seeking a skilled IT Helpdesk Technician to provide exceptional technical support to our staff.Key Responsibilities:Manage IT Help Desk tickets through to completion, ensuring adherence to SLA's.Configure security and compliance settings across the Microsoft stack.Set up and deploy laptops, workstations, and mobile...

  • Customer Service Specialist

    2 days ago

    Newton-le-Willows, St. Helens, United Kingdom Speedy Hire Plc Full time

    Customer Solutions SpecialistSpeedy Hire Plc is the UK's leading hire provider, offering a wide range of tools, specialist hire equipment, plant, and support services. We're seeking a Customer Solutions Specialist to join our team in our Customer Solutions office.The Customer Solutions Specialist plays a vital role in operations, working on the front line of...

  • Customer Service Specialist

    2 days ago

    Newton-le-Willows, St. Helens, United Kingdom Speedy Hire Plc Full time

    Customer Solutions SpecialistSpeedy Hire Plc is the UK's leading hire provider, offering a wide range of tools, specialist hire equipment, plant, and support services. We're seeking a Customer Solutions Specialist to join our team in our Customer Solutions office.The Customer Solutions Specialist plays a vital role in operations, working on the front line of...

  • Administrative Support Specialist

    3 weeks ago

    Newton-le-Willows, St. Helens, United Kingdom Reed Full time

    Job Title: Financial AdministratorLocation: Remote OpportunitySalary: £25,000 - £32,000We are a leading recruitment agency, Reed, seeking a highly motivated and organized Financial Administrator to support our financial advisors and ensure the efficient operation of our business.The working hours for this role are 9:30am – 4:30pmKey...

  • Sales Support Specialist

    1 month ago

    Newton-le-Willows, St. Helens, United Kingdom Speedy Hire Full time

    About the RoleSpeedy Hire stands as the UK's premier provider of rental solutions, offering an extensive selection of tools, specialized equipment, and comprehensive support services tailored for every project.Key ResponsibilitiesFacilitate effective communication between clients and our sales team.Manage customer inquiries and provide exceptional...

  • Customer Service Specialist

    4 days ago

    Newton-le-Willows, St. Helens, United Kingdom Speedy Hire Plc Full time

    Customer Solutions SpecialistAt Speedy Hire Plc, we're looking for a skilled Customer Solutions Specialist to join our team. As a vital part of our operations, you'll be responsible for coordinating the entire hire process, from taking orders to delivery and collection. Your strong communication skills and ability to build relationships will be key to...

  • Customer Service Specialist

    4 days ago

    Newton-le-Willows, St. Helens, United Kingdom Speedy Hire Plc Full time

    Customer Solutions SpecialistAt Speedy Hire Plc, we're looking for a skilled Customer Solutions Specialist to join our team. As a vital part of our operations, you'll be responsible for coordinating the entire hire process, from taking orders to delivery and collection. Your strong communication skills and ability to build relationships will be key to...

  • Pricing Specialist

    6 days ago

    Newton-le-Willows, St. Helens, United Kingdom Speedy Hire Full time

    Transforming with VelocityAt Speedy, we're undergoing a significant digital and people-focused transformation to build a stronger business for the future. Our new Velocity strategy is driving this change, and we're looking for talented individuals to join our team.Our VisionWe're committed to providing the widest range of tools, specialist hire equipment,...

  • Pricing Specialist

    6 days ago

    Newton-le-Willows, St. Helens, United Kingdom Speedy Hire Full time

    Transforming with VelocityAt Speedy, we're undergoing a significant digital and people-focused transformation to build a stronger business for the future. Our new Velocity strategy is driving this change, and we're looking for talented individuals to join our team.Our VisionWe're committed to providing the widest range of tools, specialist hire equipment,...

  • Payroll Specialist

    3 weeks ago

    Newton-le-Willows, St. Helens, United Kingdom Page Personnel Sales Full time

    About Our CompanyPage Personnel Sales is a leading recruitment agency that specializes in placing top talent in various industries.Job SummaryWe are seeking a highly skilled Payroll Specialist to join our team. As a Payroll Specialist, you will be responsible for managing payroll processes, ensuring timely and accurate payments, and resolving payroll...

  • Payroll Specialist

    3 weeks ago

    Newton-le-Willows, St. Helens, United Kingdom Page Personnel Sales Full time

    About Our CompanyPage Personnel Sales is a leading recruitment agency that specializes in placing top talent in various industries.Job SummaryWe are seeking a highly skilled Payroll Specialist to join our team. As a Payroll Specialist, you will be responsible for managing payroll processes, ensuring timely and accurate payments, and resolving payroll...

  • Customer Service Specialist

    6 days ago

    Newton-le-Willows, St. Helens, United Kingdom Speedy Hire Plc Full time

    Customer Solutions SpecialistAt Speedy Hire Plc, we're looking for a skilled Customer Solutions Specialist to join our team. As a vital part of our operations, you'll be responsible for coordinating the entire hire process, from taking orders to delivery and collection. Your strong communication skills and ability to build relationships will be key to...

  • Customer Service Specialist

    5 days ago

    Newton-le-Willows, St. Helens, United Kingdom Speedy Hire Plc Full time

    Customer Solutions SpecialistAt Speedy Hire Plc, we're looking for a skilled Customer Solutions Specialist to join our team. As a vital part of our operations, you'll be responsible for coordinating the entire hire process, from taking orders to delivery and collection. Your strong communication skills and ability to build relationships will be key to...

  • Customer Support Specialist

    3 weeks ago

    Newton-le-Willows, St. Helens, United Kingdom Speedy Hire Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our Customer Services Desk as a Customer Service Co-ordinator. As a key member of our team, you will be responsible for delivering exceptional customer service to our existing and new customers, ensuring their needs are met and exceeded.Key ResponsibilitiesCustomer Service:...

  • Customer Support Specialist

    3 weeks ago

    Newton-le-Willows, St. Helens, United Kingdom Speedy Hire Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our Customer Services Desk as a Customer Service Co-ordinator. As a key member of our team, you will be responsible for delivering exceptional customer service to our existing and new customers, ensuring their needs are met and exceeded.Key ResponsibilitiesCustomer Service:...

  • Customer Engagement Specialist

    3 weeks ago

    Newton-le-Willows, St. Helens, United Kingdom EE Full time

    Join Our Team as a Customer Engagement SpecialistIf you possess excellent communication skills and enjoy connecting with individuals, this role may be the perfect fit for you. Whether you have extensive life experience in relationship building or have honed your negotiation skills in everyday situations, you have the transferable abilities needed to thrive...

  • Customer Engagement Specialist

    1 month ago

    Newton-le-Willows, St. Helens, United Kingdom EE Full time

    Join Our Team as a Customer Engagement SpecialistIf you possess excellent communication skills and enjoy connecting with individuals, this role may be the perfect fit for you. Whether you have extensive life experience in relationship building or have honed your negotiation skills in everyday situations, you have the transferable abilities needed to thrive...