Customer Service Coordinator

4 weeks ago


Reading, Reading, United Kingdom Focus Resourcing Group Full time
Customer Support Administrator

We are seeking a highly skilled Customer Support Administrator to provide exceptional customer service to our clients. The successful candidate will be responsible for managing customer inquiries, resolving issues, and ensuring a positive experience for our customers.

Key Responsibilities:
  • Provide timely and effective customer support via phone, email, and other communication channels
  • Resolve customer complaints and issues in a professional and courteous manner
  • Collaborate with internal teams to ensure seamless customer service delivery
  • Maintain accurate records of customer interactions and issues
Requirements:
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving and analytical skills
  • Proficiency in Microsoft Office and other relevant software

APCT1_UKTJ



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