Broker Panel Coordinator
3 days ago
Fleet Mortgages is seeking an experienced Broker Panel Coordinator to join their team. As a key member of the Credit Team, you will be responsible for protecting the company from fraud and providing vital support to the team. The ideal candidate will have a strong mortgage underwriting background, preferably with at least 5 years of experience and a current or previous mandate.
The successful candidate will be responsible for Broker Reviews, Broker Panel queries, monitoring broker quality, analysing data, and maintaining relationships with the Sales team. You will also provide a professional, efficient, and high standard of customer service to the rest of the business, Fleets' customers, intermediaries, valuers, and solicitors.
Key Responsibilities
- Action and maintain all information from lenders on brokers, reporting correctly onto the SIRA system.
- Consider all broker appeals together with any broker panel queries from across the business.
- Develop and maintain cooperative relationships between all internal stakeholders and investigate all referrals in a professional manner.
- Work with Fleets Fraud systems such as CIFAS, SIRA & Hunter to mitigate potential losses.
- Investigate all intelligence and act accordingly.
- Carry out Broker reviews, liaising with sales to arrange visits to the broker before removal and preparing a management report for the Credit Committee.
- Report the removal decision in a professional manner to Broker Support, the Broker, FCA, and other Lenders.
- Prepare Management Reports, ensuring they are ready in time for Exco or Credit Committee meetings.
- Analyse broker data to protect the business.
Salary Range: £40,000 - £55,000 per annum.
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