Customer Service Team Lead

7 days ago


Norwich, Norfolk, United Kingdom CV-Library Full time

At CV-Library, we're partnering with a leading multinational company to find an exceptional Customer Service Team Lead for their Thetford office.

The successful candidate will be responsible for managing incoming requests, qualifying customer inquiries, and maintaining the company's price lists. This is an excellent opportunity for someone who enjoys working in a fast-paced environment and has experience in sales office settings.

About the Role:

  • Contact qualified customer enquires to provide solutions that exceed expectations
  • Manage incoming requests from customers
  • Process orders and create invoices as required

Requirements:

  • A minimum of 2 years' experience in a sales office environment
  • Excellent communication skills, both written and verbal
  • Ability to work effectively in a team and manage close relationships with the Logistics Team and Customer and Sales Teams

The salary for this role is expected to be in the region of £25,000 - £35,000 per annum, depending on the perfect candidate.



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