Assistant Store Manager
4 weeks ago
About Evans Cycles
We've come a long way from our humble beginnings in Kennington Road, London in 1921. Our passion for knowledge, passion, and value has remained unchanged over the years. We're still a local bike shop, but now with a nationwide presence and a global online store.
Job Role
The Assistant Store Manager at Evans Cycles plays a crucial role in supporting the Store Manager in the day-to-day operations of the store. This role involves leadership, customer service, sales, and management responsibilities.
- Leadership: Assist the Store Manager in leading and motivating the store team to achieve sales targets and provide exceptional customer service.
- Customer Service: Set a high standard for customer service and ensure that the team delivers a positive and knowledgeable experience to customers.
- Sales and Merchandising: Help drive sales by working with the team to meet or exceed sales goals. Ensure that products are displayed attractively and in an organized manner.
- Staff Training and Development: Assist in the training and development of store staff, including product knowledge, sales techniques, and customer service skills.
- Inventory Management: Help manage store inventory, including stock levels, restocking, and inventory accuracy. Assist in regular stocktakes.
- Cash Handling: Oversee cash handling procedures, including cash register operations and reconciliations.
- Customer Feedback: Gather and relay customer feedback to the Store Manager and provide input on ways to improve the customer experience.
- Opening and Closing Duties: Assist in opening and closing the store, ensuring security procedures are followed.
- Safety and Compliance: Promote and maintain a safe and compliant store environment, adhering to all company policies and procedures.
- Administrative Tasks: Complete various administrative tasks, such as scheduling, payroll, and reports, as directed by the Store Manager.
Requirements
- Previous retail management experience, preferably in the cycling or sporting goods industry.
- Strong leadership and team management skills.
- Excellent customer service and communication skills.
- Sales-oriented with a track record of meeting or exceeding sales targets.
- Knowledge and passion for cycling and cycling products.
- Ability to work in a fast-paced retail environment.
- Strong organisational and problem-solving skills.
- Proficiency in basic computer applications.
- Flexibility to work weekends and evenings as required by the store's operating hours.
What We Offer
- Commission led bonuses across a wide range of products.
- Monthly Group Rewards and Recognition.
- Join the Fearless1000 Incentive Scheme watch video to find out more.
- We offer a wide range of Development Courses with National Qualifications.
- 40% Instore Uniform Discount.
- Discounted Gym membership.
- Group Wide 20% Discount across all Fascia.
- Ride-To-Work Scheme (Eligibility subject to terms and conditions).
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