Cosmetics Retail Store Manager
4 weeks ago
Job Title: Retail Store Manager
About the Role:
We are seeking a dynamic and inspirational Retail Store Manager to lead our team of Retail Artists at MAC Cosmetics. As a Retail Store Manager, you will be responsible for creating and executing an agile business plan to recruit and retain customers through strategic targeting, exceptional customer relationship management, and the leadership of a high-performing team.
Key Responsibilities:
- Lead, coach, and develop a team of Retail Artists to achieve sales, customer service, and operational targets.
- Develop and execute in-store events to drive sales and customer engagement.
- Manage inventory, facilities, and cash reconciliation to ensure efficient store operations.
- Collaborate with the team to create a unique and engaging in-store experience that reflects the MAC Cosmetics brand.
Requirements:
- Proven retail management experience, preferably within beauty or a fast-paced retail environment.
- Experience setting sales and customer service targets, sales analysis, and staff scheduling.
- Previous retail operations experience, including inventory and facilities management, and cash reconciliation.
- Proven track record of leading, coaching, and developing a team to succeed.
- Flexible availability across days and hours.
- Proficient in Microsoft Office.
What We Offer:
- Competitive industry salary.
- Commission scheme eligibility.
- Annual Leave and Family Leave.
- Product discount/staff product concession monthly credit spend allowance.
- Mental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme).
- Benefits platform with exclusive discounts and offers.
- Work Life Connections – Employee Assistance Programme.
- Extensive Training and Development offering.
About Us:
MAC Cosmetics is a leading professional makeup authority that celebrates diversity and individuality. We are a people-first company, respecting and caring for our employees, communities, and consumers. We are committed to being the most inclusive and diverse beauty company in the world.
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