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Beauty Retail Team Lead for MAC Cosmetics

2 months ago

Grays, Thurrock, United Kingdom MAC Full time
Retail Store Manager - Makeup Expert Wanted

M·A·C is the leading global authority in makeup, renowned for its expertise and commitment to individuality and diversity.

We are seeking a highly skilled and experienced Retail Store Manager to lead our team of talented professionals and drive sales growth, customer satisfaction, and operational excellence in our retail stores.

As a key member of our leadership team, you will be responsible for developing and implementing strategies to achieve business targets, fostering a culture of excellence, and ensuring that our customers receive an exceptional in-store experience.

Key Responsibilities:

  • Lead, coach, and develop a high-performing team to achieve sales, customer service, and operational targets
  • Create and execute business plans to recruit and retain customers through targeted marketing, exceptional customer relationship management, and leadership development
  • Drive sales growth, improve customer satisfaction, and enhance operational efficiency
  • Cultivate a positive store culture, promoting diversity, equity, and inclusion

Requirements:

  • Proven retail management experience in beauty or fast-paced retail environments
  • Experience setting sales and customer service targets, sales analysis, staff scheduling, inventory management, and cash reconciliation
  • Leadership skills to develop, coach, and motivate a high-performing team
  • Flexibility to work varied shifts, including weekends and holidays
  • Proficiency in Microsoft Office and ability to learn new technologies quickly

We offer a competitive salary range of £35,000 - £50,000 per annum, depending on experience, plus benefits, including product discounts, wellbeing initiatives, and extensive training opportunities.