Concessions Sales and Service Director

3 weeks ago


Nottingham, Nottingham, United Kingdom Frasers Group Full time
Retail Concessions Leadership Role

About the Role:

Frasers Group is looking for a highly skilled and experienced Retail Concessions Leader to join our team in the UK. As a Retail Concessions Leader, you will be responsible for driving sales growth, improving customer satisfaction, and leading a team of sales assistants.

  • Key Responsibilities:
  • Drive sales growth through effective team management and execution of sales strategies.
  • Improve customer satisfaction by providing excellent customer service and ensuring a positive store environment.
  • Collaborate with Cluster Managers to achieve business objectives and drive sales growth.
  • Manage store operations, including scheduling, inventory, and visual merchandising.

Requirements:

  • 3+ years of retail management experience, preferably in a fast-paced environment.
  • Strong leadership skills and ability to motivate a team.
  • Excellent communication and interpersonal skills.
  • Ability to work well under pressure and meet deadlines.
  • Strong analytical skills and ability to interpret sales data.

Benefits:

  • A competitive salary of £35,000-£45,000 per annum, depending on experience.
  • A comprehensive benefits package, including health insurance, pension scheme, and annual leave.
  • Ongoing training and development opportunities.
  • The chance to work with a leading retailer and contribute to its success.


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