Strategic Experience Lead

4 weeks ago


Central London, United Kingdom The Great & The Good Full time

Experience Strategy Director


We are seeking a highly skilled Experience Strategy Director to lead our CX initiatives and deliver strategic work for clients in a highly creative environment.


Key Responsibilities:

  • Develop and implement end-to-end experience strategies, turning data into actionable CX insights.
  • Lead research agendas and collaborate with teams to optimize consumer experiences.
  • Develop briefs from insights to grow client brands and articulate their benefits.
  • Represent CX in client meetings, leading workshops and presentations.

Ideal Candidate:

  • Experienced in consumer experience for global clients.
  • Skilled in creating experience maps and developing creative briefs.
  • Data savvy with strong communication and organisational skills.
  • Self-motivated with the ability to influence strategic direction and multitask.
  • Open to travel within the UK and Europe for meetings.

About the Role:

This is an exciting opportunity to join a multi award-winning, globally respected advertising agency and contribute to the growth and success of our clients.

What We Offer:

  • A dynamic and creative work environment.
  • The opportunity to work with a talented team of professionals.
  • A competitive salary and benefits package.


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