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Housing IT Specialist

2 months ago


Birmingham, Birmingham, United Kingdom NEC Software Solutions Full time

About the Role

We are seeking an experienced Implementation Consultant to join our UK-based Housing team at NEC Software Solutions. As a Housing IT Specialist, you will embark on an exciting journey specializing in NEC Housing IT Repairs or Asset Management systems for the not-for-profit social housing sector.

Key Responsibilities

  • Offer expert guidance in implementing NEC Housing systems, with a focus on how the system is configured and built.
  • Provide excellent advice to current customers using NEC Housing.
  • Ensure that when we give advice or training, our customers are happy and give positive feedback consistently.
  • Create and maintain training courses and solution design manuals for both customers and internal teams.
  • Stay up-to-date with the latest developments in all aspects of Social Housing Management.
  • Be flexible and available for travel throughout the UK to visit both customer and company sites when required.

Qualifications

Essential Skills:

  • In-depth expertise in using NEC Housing - ideally candidates with experience in Allocations, Rents or Service Charge Modules within NEC Housing.
  • Demonstrated expertise in implementing Housing systems, with a strong focus on system configuration and build.
  • Proven track record of providing high-quality consultancy services to customers (including Local Authority Housing, ALMOs or Housing Associations).
  • Ability to consistently achieve positive customer feedback through effective delivery of consultancy and training services.
  • Proficiency in creating and maintaining training materials, including courses and solution design manuals for customers.
  • Proficiency in handling multiple parallel projects.

Desirable Skills:

  • Experience in creating, configuring, and implementing NEC Housing system modules.
  • Working knowledge of Unix and/or SQL.

What We Offer

We are proud of the benefits we offer employees of NEC Software Solutions:

  • Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost).
  • 25 days paid holiday with the option to buy/sell.
  • 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost).
  • A Group Pension Plan with fantastic employer contributions up to a maximum of 8.
  • A fantastic selection of flexible benefits to suit your individual needs.

Additional Information

Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Depending on the nature of the role, a Disclosure Barring Service (DBS) check may also be required.

NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities.