Dental Team Coordinator
3 weeks ago
We are seeking a skilled Dental Receptionist to be part of our experienced team at Bupa Dental Care Newcastle Under Lyme.
About the Role
- Meeting and greeting patients, ensuring a positive first impression and a smooth patient journey
- Booking and amending appointments, answering phone calls, and updating patient records
- Coordinating care packages for patients, as provided by our clinicians
- Confidently promoting and upselling Bupa Dental Care products and services, including plan options, finance, and insurance claims
- Providing excellent customer service skills, both face-to-face, over the phone, and via email
- Supporting the Practice Manager and clinical team with the smooth operation of the practice
- Handling payments and accessing sensitive information while maintaining patient confidentiality
Your Skills and Experience
- Able to maintain a positive and professional attitude in a fast-paced environment
- Previous administration or receptionist experience, preferably in a healthcare setting
- Strong communication skills, both verbally and written
- Proficient in Microsoft Word and Outlook, with excellent organizational skills
- Previous experience promoting company products and services
- Preferred experience with Dentally
Your Salary and Benefits
We make life better for millions, including yours. Our benefits include:
- Competitive pay rates and opportunities for growth through training and development
- Access to MyHealthcare, providing quick and easy support for various health-related issues
- My Bupa Extras, offering discounts and tools for financial wellbeing
- Access to a wide range of gyms and fitness facilities across the UK
- Our mental health approach, including the Employee Assistance Programme and Family Mental HealthLine
- Discounted dental insurance for you and your immediate family members
- Additional health and wellbeing benefits, including Cycle to Work Scheme and free annual Flu vaccine
- Wagestream, allowing access to your income before payday
- Access to career pathways and support throughout your working life with Bupa Dental Care
What's on Offer
- Monday to Friday working hours
- 40 hours per week
- Supportive team, including an on-site Practice Manager
- Career development support and opportunities
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