Dental Practice Coordinator

1 week ago


Newcastle under Lyme, Staffordshire, United Kingdom Bupa Dental Care Full time

At Bupa Dental Care, we're looking for a skilled Dental Receptionist to join our team in Newcastle Under Lyme. As a key member of our team, you'll be responsible for providing exceptional patient care and ensuring a smooth experience for our patients.

Key Responsibilities:

  • Meet and greet patients, providing a warm and welcoming first impression
  • Manage appointments, answer phone calls, and update patient records with precision and attention to detail
  • Coordinate care packages for our patients, working closely with our clinicians to ensure seamless care
  • Confidently promote and upsell Bupa Dental Care products and services, including Plan options, Finance, and Insurance claims
  • Deliver exceptional customer service, face-to-face, over the phone, and via email
  • Support the Practice Manager and clinical team in maintaining a smooth-running practice
  • Handle payments and maintain patient confidentiality

Requirements:

  • Positive and professional attitude in a fast-paced environment
  • Previous administration or receptionist experience, preferably in a healthcare setting
  • Strong communication skills, both written and verbal
  • Proficient in Microsoft Word and Outlook, with excellent organizational skills
  • Experience promoting company products and services
  • Prior experience with Dentally is a plus

What We Offer:

  • Competitive pay rates and opportunities for growth and development
  • Access to MyHealthcare, providing quick and easy support for health-related issues
  • My Bupa Extras, offering discounts and benefits for your wellbeing
  • Access to discounted dental insurance for you and your family
  • And many more benefits to support your career and wellbeing


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