Customer Accounts Specialist

6 days ago


Norwich, Norfolk, United Kingdom Clarion Housing Full time

Salary: £30,021 - £34,770 per annum (Norwich) / £33,018 - £38,325 per annum (London)

We are seeking an experienced Customer Accounts Specialist to join our Home Ownership team on a permanent basis. As a key member of our team, you will be responsible for providing excellent customer service and support.

Job Description:

  • Provide customer service and support to homeowners and stakeholders.
  • Analyse and resolve customer queries and issues in a timely and efficient manner.
  • Work collaboratively with the Home Ownership team to achieve business objectives.

Required Skills and Qualifications:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritise tasks effectively.
  • Strong analytical and problem-solving skills.

Benefits:

  • A competitive salary and benefits package.
  • The opportunity to work in a dynamic and supportive team environment.
  • Ongoing training and development opportunities.


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