Account Management Specialist

24 hours ago


Norwich, Norfolk, United Kingdom Bennett and Game Recruitment LTD Full time
Job Overview

We are seeking a highly skilled Account Management Specialist to join our team in Norwich.

You will be responsible for handling incoming and outgoing calls, emails, queries, and orders from existing and new customers.

  • Retain and manage existing customer relationships.
  • Receive customer orders/artwork/information.
  • Provide accurate information for estimating, production, reprographics, and technical departments.
  • Create Job bags for production following strict process controls.
  • Distribute accurate information internally and externally to fulfil customer requirements.
  • Customer liaison regarding price, lead-time, and delivery.
  • Stock management.
  • Critical delivery date management.
  • Raise purchase orders for raw material and outwork services.

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