Hospitality Team Member
6 days ago
About the Role:
We are seeking a highly motivated and enthusiastic Hospitality Team Member to join our team at Leonardo Hotel Inverness. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service and ensuring that our guests have a memorable experience in our restaurant and bar.
Key Responsibilities:
- Provide warm and friendly service to guests, ensuring that their needs are met and exceeded.
- Work collaboratively with the team to deliver first-class hospitality and maintain a clean and welcoming environment.
- Take orders and serve food and beverages to guests in a timely and efficient manner.
- Handle customer complaints and resolve issues in a professional and courteous manner.
- Participate in ongoing training and development to improve skills and knowledge.
What We Offer:
- A competitive salary and benefits package.
- Ongoing training and development opportunities.
- A fun and supportive work environment.
- The opportunity to work with a dynamic and growing company.
Requirements:
- Previous experience in a customer-facing role.
- Excellent communication and interpersonal skills.
- Able to work flexible hours, including evenings and weekends.
- Ability to work as part of a team and maintain a high level of professionalism.
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