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Hospitality Team Member
2 months ago
HOSPITALITY TEAM MEMBER
Location: Alltshellach, Onich, Fort William, Invernesshire
Contract: Full-time – Seasonal
Salary: £11.44 per hour
Reporting to: Country House Manager
Live in: Accommodation provided, including all utilities, meals, laundry, and complimentary Wi-Fi
Employee Benefits: Monthly tip sharing | Complimentary uniform | 28 days of holiday (pro rata) including bank holidays | Pension contributions | Volunteer day | Group life assurance | Discounts for cinema and online shopping | Cycle-to-work scheme | Reduced gym membership | Virtual GP services | 24/7 health and wellbeing support with access to trained counselors for various personal matters | Exclusive holiday discounts for you and your loved ones | Annual familiarization visit at any of our country houses for you and your family
Role Overview:
As a vital member of our team at Glen Coe Country House, you will help create a welcoming retreat for guests participating in guided or self-guided walking tours. Your responsibilities will include preparing guest accommodations and communal areas, ensuring a warm and inviting environment. You will be the friendly face serving meals in our dining area and enhancing our hospitality by assisting with Afternoon Tea service. Additionally, you will help prepare picnic lunches that our guests cherish for their outdoor excursions. Every team member plays a crucial role in guest interactions, working collaboratively to foster an atmosphere of care and attention.
Candidate Profile:
We are eager to connect with individuals who possess the following essential attributes:
- Experience in the hospitality sector or a strong willingness to learn.
- Excellent communication skills with a focus on delivering outstanding customer service.
- A collaborative spirit and flexibility to work evenings and weekends.
About HF Holidays:
HF Holidays is a B Corp Certified British heritage brand with over a century of experience in organizing walking holidays across the UK, Europe, and beyond. Since 1913, we have been at the forefront of offering over 260 meticulously curated guided and self-guided walking tours across six continents and 40 destinations worldwide. Operated as a co-operative, we prioritize people in all our endeavors and take pride in being part of a community that shares a passion for the great outdoors. Our guiding principles are friendship, enjoyment, fresh air, and the overall feel-good factor.
Application Process:
To ensure a fair evaluation process, we encourage candidates to submit their CVs without personal identifying information, such as name, gender, age, race, religion, or any other factors that may reveal their identity. This practice reflects our commitment to equal opportunities for all applicants. Successful candidates will be invited for an online or face-to-face interview with our House Manager.
Equity and Diversity:
We are dedicated to recruiting, employing, training, promoting, and compensating individuals based on job-related qualifications and abilities. HF Holidays maintains a longstanding policy of fostering a work environment that respects the dignity and worth of each individual, free from all forms of discrimination. We are an equal opportunity employer and will not discriminate against candidates based on any protected characteristics. HF Holidays also provides reasonable adjustments to qualified individuals with disabilities in accordance with applicable laws.
