Engagement and Retention Manager

2 days ago


Leeds, Leeds, United Kingdom Search Full time
About the Role:

We are looking for a talented Engagement and Retention Manager to lead our customer engagement efforts at Search. This is a fantastic opportunity to work on high-value projects, develop your skills in CRM, and drive customer retention.

You will work closely with the broker marketing team to create and implement targeted marketing campaigns, manage CRM strategies, and ensure that customers feel valued and engaged throughout their journey.

The ideal candidate will have strong stakeholder management skills, the ability to influence across teams, and commercial awareness. You will also have experience in campaign strategy, data-driven decision making, and leading end-to-end customer engagement.

  • Estimated Salary: £240 per day
  • Key Details:
  • Day Rate: £240 per day
  • Contract Length: 9-month maternity cover
  • Location: Remote (with occasional travel to Glasgow and London)


  • Leeds, Leeds, United Kingdom GBS Global Applied Knowledge Full time

    Senior Student Retention Officer - Leeds ROLE PURPOSE: The purpose of this role is to ensure student retention and progress from level to level, a key element of student success. Key tasks will be to work under the direction of the Head of Student Retention, collaborating with the Student Success Tutors and relevant academic staff to re-engage students in...


  • Leeds, Leeds, United Kingdom Global Banking School Full time

    Job DescriptionWe are seeking an experienced Student Retention Specialist to join our team at Global Banking School. This role reports directly to the Head of Student Retention and is responsible for re-engaging dis-engaged students.Duties and ResponsibilitiesCollaborate with Student Success Tutors and academics to develop individual plans, ensuring a high...


  • Leeds, Leeds, United Kingdom Global Banking School Full time

    Job DescriptionWe are seeking a highly skilled and motivated Senior Officer to join our team at Global Banking School.This role is responsible for re-engaging students in their studies, working closely with the Head of Student Retention and Retention Managers.Monitor and track student progress, ensuring activities towards retention, achievement, and...


  • Leeds, Leeds, United Kingdom GBS Global Applied Knowledge Full time

    Student Retention Officer Role OverviewAt GBS Global Applied Knowledge, we are seeking a highly motivated and dedicated Student Retention Officer to join our team. As a Student Retention Officer, you will play a crucial role in ensuring the academic success and well-being of our students.### Key Responsibilities* Work with individual students who have been...


  • Leeds, Leeds, United Kingdom Global Banking School Full time

    About the RoleThe successful candidate will have a strong understanding of academic support and student engagement strategies.The role requires close collaboration with the Head of Student Retention and Retention Managers to develop and implement effective retention initiatives.Develop and maintain records of student progress, identifying areas where...


  • Leeds, Leeds, United Kingdom Reccreate Full time

    The role of a Customer Engagement Specialist at Reccreate is to drive customer retention and satisfaction through data-driven strategies.Key ResponsibilitiesExecute and optimise email campaigns using automation tools to ensure they are effective and engaging.Analyse customer data using Customer Data Platform (CDP) tools to identify trends and patterns that...


  • Leeds, Leeds, United Kingdom ONLY FE Full time

    Job Title:Community Engagement ManagerAbout the Role:We are seeking an experienced Community Engagement Manager to plan, organise, and deliver a wide range of events that support our student recruitment, retention, and stakeholder engagement objectives.The successful candidate will be at the heart of college life, taking ownership of major events such as...


  • Leeds, Leeds, United Kingdom Global Banking School Full time

    About the RoleAs an Education and Engagement Coordinator at Global Banking School, you will play a crucial role in supporting student success and retention. Working under the direction of the Head of Student Retention, you will focus on developing strategies to re-engage dis-engaged students and provide them with the necessary tools to achieve their academic...


  • Leeds, Leeds, United Kingdom GBS Global Applied Knowledge Full time

    Senior Student Retention Officer - LeedsWe are seeking a highly skilled and experienced individual to join our team as a Senior Student Retention Officer. As part of our dedicated student support team, you will play a critical role in driving student retention and progression.Main Responsibilities:Work closely with learners to improve attendance and...


  • Leeds, Leeds, United Kingdom Connect Fibre Full time

    About the RoleWe are on the hunt for a skilled Digital Engagement Executive to join our fast-paced marketing team at Connect Fibre. As a key player in our digital marketing efforts, you will be responsible for developing and executing targeted marketing campaigns that engage our customers and drive business results.You will work closely with our customer...


  • Leeds, Leeds, United Kingdom Consumer Hub Full time

    Role OverviewAs a Demand Planner at Consumer Hub, you will be responsible for building strong relationships with customers to drive customer engagement and inform product output. The ideal candidate will have excellent communication skills, analytical mindset, and experience with Excel.About the RoleThe Customer Demand Executive role involves frequent...


  • Leeds, Leeds, United Kingdom Reccreate Full time

    Job Overview:Welcome to Reccreate, a fast-expanding business in West Yorkshire. We are seeking a talented Customer Engagement Specialist to join our dynamic team. This role offers the flexibility of hybrid working, allowing you to balance office presence with remote work.Key Responsibilities:- Execute and optimize email campaigns using automation tools-...


  • Leeds, Leeds, United Kingdom Elizabeth School of London Full time

    About the RoleWe are seeking a highly motivated and experienced Academic Support Specialist to join our team at Elizabeth School of London. This is an exciting opportunity for a dedicated individual to play a key role in supporting student retention and satisfaction.Key ResponsibilitiesProvide guidance and support to students on academic matters, including...


  • Leeds, Leeds, United Kingdom GBS Global Applied Knowledge Full time

    Role SummaryAs a Senior Student Retention Officer at GBS Global Applied Knowledge, you will play a crucial role in ensuring the success of our students. The purpose of this role is to identify and address any issues that may impact a student's ability to progress in their studies, and to provide support and guidance to help them achieve their academic...


  • Leeds, Leeds, United Kingdom English Path Full time

    About the RoleThis exciting opportunity is ideal for individuals who are passionate about delivering exceptional customer service and creating memorable experiences for our students. You will be responsible for fostering a customer service-focused culture for improved student retention, leading diverse social program activities, and addressing student...


  • Leeds, Leeds, United Kingdom PSR Solutions Full time

    Austin Fraser is committed to providing high-quality services to our clients. We are seeking a Tenancy Support Specialist to join our team and assist with resident engagement activities on a social housing scheme in West Yorkshire.In this role, you will:Work closely with tenants to understand their needs and preferencesDevelop and implement effective...


  • Leeds, Leeds, United Kingdom Harnham - Data & Analytics Recruitment Full time

    About the Company:Harnham is working closely with a leading financial services company to find a Customer Engagement Manager. The ideal candidate will have extensive experience in customer management and product development.About the Role:The Customer Engagement Manager will be responsible for managing the customer journey for our buy now pay later scheme....


  • Leeds, Leeds, United Kingdom CV-Library Full time

    Join Our Team:CV-Library is a leading job board platform, and we're excited to welcome a talented IT Adoption and Engagement Manager to our team!As an IT Adoption and Engagement Manager, you'll play a pivotal role in driving technology adoption across our organization. Your primary objective will be to develop and implement effective communication strategies...


  • Leeds, Leeds, United Kingdom CV-Library Full time

    Digital Marketing Specialist Job OpportunityWe are looking for an experienced Digital Marketing Specialist to join our team at CV-Library. This is a permanent full-time position based in Leeds, West Yorkshire.The successful candidate will have experience in developing effective digital marketing strategies, creating engaging content, and analyzing social...


  • Leeds, Leeds, United Kingdom HC-One Ltd. Full time

    Job Title:Activity Engagement ManagerCompany Overview:HC-One Ltd. is a leading care provider dedicated to delivering high-quality services that prioritize resident engagement and satisfaction.Estimated Salary:£16-20 per hour (dependent on experience and qualifications)Job Description:The successful candidate will be responsible for managing and coordinating...