Residential Lodge Care Manager
4 days ago
This is a unique opportunity for someone who enjoys working with people and has a background in administration and customer service to join our retirement development as a Residential Lodge Care Manager.
The role involves managing the day-to-day operations of the lodge, including co-ordinating activities, overseeing maintenance, and providing excellent customer service to our home owners.
You will be responsible for maintaining the safety and security of the development, liaising with contractors, suppliers, and internal colleagues, and being a trusted point of contact for our residents.
As a key member of our team, you will have the chance to make a positive difference every day to the lives of our home owners.
We are looking for someone who is passionate about delivering exceptional customer service, has a friendly and outgoing personality, and is able to work independently and as part of a team.
Key Responsibilities:
- Manage the day-to-day operations of the lodge
- Co-ordinate activities and events
- Oversee maintenance and repairs
- Provide excellent customer service to home owners
- Maintain safety and security of the development
- Liaise with contractors, suppliers, and internal colleagues
Requirements:
- Passion for delivering exceptional customer service
- Outgoing and friendly personality
- Ability to work independently and as part of a team
- Experience in administration and customer service
- Excellent communication and organisational skills
Benefits:
- Remuneration includes a rent-free 2-bedroom apartment and £19,500 per annum
- Your partner and small pet are welcome
- Annual holiday entitlement of 24 days + Bank Holidays
- A day off on your birthday
- Life Assurance
- Eye Care reimbursement
- Colleague Introduction reward scheme
- Thorough induction programme and ongoing training
About Us:
We are Churchill Estates Management Ltd, a progressive managing agent of privately owned leasehold Retirement Living accommodation.
We manage over 220 developments nationally, providing property services and customer care to over 11,000 retired people.
We are committed to providing a high-quality service to our home owners and are looking for like-minded individuals to join our team.
About YouYou will be a highly organised and motivated individual with excellent communication and interpersonal skills.
You will have experience in administration and customer service, and be passionate about delivering exceptional customer service.
You will be able to work independently and as part of a team, and be comfortable with the idea of living on-site in a 2-bedroom apartment.
If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we would love to hear from you.
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