Airport Security Professional

3 weeks ago

Liverpool, Liverpool, United Kingdom Wilson James Full time

Be Part of a Dynamic Team at Wilson James

As a leading aviation managed service provider, we strive to make airports safe, secure, and efficient with exceptional customer service.

Become an Airport Security Professional based at Liverpool Airport.

Key Responsibilities:

  • Screen all passengers to the required standards
  • Search and screen cabin & hold baggage to ensure no prohibited articles are brought in
  • Control access to the aerodrome
  • Patrol airside/landside locations to ensure they are secure
  • Respond to and assist with emergency situations
  • Carry out body searches on female passengers and staff members

What You Can Expect From Us

We aim to create a vibrant, inclusive, safe, and professional work environment that fosters growth and development. Our people are our greatest asset; we invest in you by offering you all the tools you need to succeed. In return, for your hard work, you will also receive:

  • £10.60 hourly pay raising up to £11.10 upon x-ray training completion
  • 5.6 weeks Annual leave entitlement
  • Free Uniform
  • Excellent training and development
  • Great annual leave entitlement
  • Auto enrolment pension scheme
  • Death in service benefit
  • As an employer of choice, we focus on wellbeing, training, and career progression.
  • Ability to work additional hours (where available) - up to 48hrs per week during Summer months Mar-Sep starting rate of £10.60 but increases to £11.10 on completion of x-ray certification
  • Option (where available) to increase to 37.5hrs basic contract upon completion of x-ray certification.
  • Staff discount at Liverpool Airport retail units (including a bi-annual duty free sale)
  • 24/7 Employee Assistance Programme
  • Vivup Lifestyle Benefits (Financial, Mental, Physical Wellbeing)
  • Free Parking
  • Paid 2-week training course

What We Expect of You

Essential Criteria:

  • Have excellent customer service and communication skills
  • Basic IT skills
  • Demonstrate the ability to think and act quickly in emergencies or under pressure.
  • Have an ability to deliver succinct and clear verbal and written reports where necessary.
  • Able to demonstrate an ability to work as part of a team.
  • Able to deal calmly and confidently with all demands from the public.

Essential:

  • Minimum of 3-year UK residency
  • A 5-year checkable background
  • Passionate - At Wilson James, we look for people who have a genuine passion for customer service and want to make a difference.
  • Adaptable - You must be versatile, confident and competent to work in different areas when required as well as flexible with shift patterns.
  • Approachable - You should be the friendly face that our passengers seek out when they need assistance, and they should feel comfortable asking for help from our welcoming and approachable team.
  • Positive attitude - Politeness and Courtesy are key to providing good customer service. Wilson James is looking for candidates who take a calm and confident approach when dealing with demands from the public.
  • Reliable - Our expectations of punctuality and attendance are extremely high to uphold Wilson James' high standards of customer service, so turning up to work early and when required is essential.
  • Team player - Teamwork is a critical aspect of our working operations. Ideally, you should be able to work co-operatively as part of a team, as well as independently, to ensure effective customer service is delivered.

To work at any of our aviation sites, an airside pass is essential. We can provide this for you, so long as you have:

5 years Checkable background (including employment, self-employment, career gaps, benefits, and education

Able to pass a CRC, Access NI and CTC (Counter terrorism check) as part of the airside pass application.

Able to pass a colour-blind test.

Wilson James is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. A criminal conviction will not necessarily be a bar to obtaining a position, however each case will be assessed on an individual basis. For information about Wilson James' commitment to Equality, Diversity and Inclusion, https://wilsonjames.co.uk/sustainability

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