Front Desk Veterinary Assistant

3 days ago


Horsham, West Sussex, United Kingdom Dnavetcare Full time

DNA Vetcare is a proud provider of exceptional veterinary care across London and Kent. Our team of experienced veterinary surgeons have been handpicked for their clinical skills, experience, and ability to provide compassionate care for your pets.

Job Description

  1. Welcoming clients and their pets upon arrival
  2. Booking appointments and arrivals on the RX Works diary
  3. Helping to promote our Healthcare Plan for premium discounted preventative treatment
  4. Booking follow-up appointments for pets after their initial consultation
  5. Assisting the Vet and Nurse team with queries
  6. Scanning paperwork onto pets' digital records
  7. Liaising with clients regarding appointment booking and medication collection
  8. Ordering food and medication
  9. Taking payment immediately after treatment and processing 0% finance applications for clients wanting to spread the cost
  10. Managing a busy reception desk with efficiency and professionalism

Requirements

  • Previous experience working as a Veterinary Receptionist or in a similar customer-facing role within the Veterinary or Medical Industry
  • Exceptional communication and interpersonal skills
  • Strong organisational abilities and the ability to multitask in a fast-paced environment

Benefits

  • A competitive salary of £18,000 - £22,000 per annum
  • The opportunity to work with a dynamic and supportive team
  • A chance to make a real difference in the lives of animals and their owners


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