Claims Adjuster, Energy, Marine

7 days ago


London, Greater London, United Kingdom Munich Re Syndicate Full time

About the Role

The Munich Re Syndicate is seeking a skilled Claims Adjuster to join our team. As a Claims Adjuster, you will be responsible for managing and adjusting inward claims within your authority level.

Your Key Responsibilities

  • Manage and adjust all inward claims within your claims handling/settlement authority and in accordance with claims handling procedures.
  • Provide assistance as and when required to the International Distribution Companies.
  • Liaise with Claims Agreement Parties, Xchanging, loss adjusters, lawyers, brokers, underwriting teams and other third party experts.
  • Report claims in accordance with claims reporting requirements.
  • Ensure that relevant records are made and kept in accordance with the firm's procedures and compliance manuals.
  • Ensure the accuracy of figures held on S2000 for those claims falling within your settlement authority.
  • Assist in a quarterly review of open reserves to the Syndicate of claims falling within the classes of business authorised to manage, to determine whether a reserve is adequate, with a view to enabling production of accurate figures.
  • Attend claims meetings and discussions.
  • Assist in the handling of complaints and the liaison with Compliance, Lloyd's and FCA where appropriate.
  • Understand and comply with the Lloyd's Minimum Standards and Claims Schemes where appropriate.
  • Help drive forward good Conduct for the business to deliver the best outcomes for customers / policyholders.
  • Understand all appropriate lines of escalation and the responsibilities of the Product Conduct Risk Strategy Group (PCRSG), Underwriting & Claims Sub Committee (UCSC), ExCo and Board for Conduct Risk.
  • You are required to comply with the PRA and FCA conduct rules.

About You

  • You will have 5+ years' experience in adjusting.
  • You will hold a University Degree and/or relevant professional qualification.
  • You will possess ACII qualification or be progressing towards it.
  • You will have sound business knowledge and understanding of underlying principles of insurance practice, generic legal principles, FCA rules and regulations, and Lloyd's regulations.
  • You will demonstrate clear understanding of all company specific procedures that relate to your role.
  • You will demonstrate willingness to continue to develop your knowledge through formal and informal learning, both internally and externally to the organisation.
  • You will identify potential risks facing the business and the controls that are in place to mitigate them.
  • You will report significant changes in these risks, or the effectiveness of controls, to your line manager in a timely manner.

What We Offer

We offer a competitive salary range of £60,000 - £80,000 per annum, depending on experience, plus a non-contributory pension scheme, private medical care, life assurance, and more.

About Our Company

The Munich Re Syndicate is a leading provider of insurance solutions. We pride ourselves on delivering high-quality services to our clients while maintaining a positive work-life balance.



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