Senior Claims Adjuster: Complex Claim Management Expert

1 week ago


London, Greater London, United Kingdom Tokio Marine Kiln group Full time
Job Description

We are seeking a highly experienced Senior Claims Adjuster to join our Property D&F Claims team at Tokio Marine Kiln. As a key member of the team, you will report to the Property D&F Claims Manager and contribute to the delivery of our Claims Business Plan.

Key Responsibilities:
  • Manage a portfolio of complex claims, overseeing their progress through personal ownership, collaboration with colleagues, or support from junior team members.
  • Take ownership of appraisal and objectives, including personal training requirements and development needs that align with the Claims Business Plan.
  • Develop and enhance client relationships to ensure effective delivery of Claims services that meet business objectives.
  • Liaise with Underwriting teams regarding claims and wording issues to support profitable account development and retention.
  • Maintain a clear understanding of the company's risk appetite, delegated authority, conduct, and financial crime regulations.

The ideal candidate will possess extensive experience handling open market property claims in the London Market. This role presents an excellent opportunity to join the TMK family and contribute to our mission of enabling clients to achieve their ambitions while benefiting society and our people.

Estimated Salary:

£60,000 - £80,000 per annum (dependent on experience)


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