Complex Claims Handler

6 days ago


London, Greater London, United Kingdom American International Group Full time

Join us as a Senior Complex Claims Adjuster at American International Group and take your career to the next level. With a strong focus on customer service and business growth, this role offers a unique opportunity to develop your skills and experience in a dynamic and challenging environment.

About the Role

As a Senior Complex Claims Adjuster, you will be responsible for managing complex claims and providing exceptional customer service to our clients. You will work closely with our underwriting and claims teams to deliver timely and cost-effective solutions.

Key Responsibilities

  • Manage key claims handling enquiries, coverage determination, quantum analysis and legal liability assessment, where appropriate for high value complex claims.
  • Ensure effective vendor and litigation management on Complex claims within personal allocation, including demonstrable savings.
  • Report key claims messages to their Team Manager and to internal stakeholders.
  • Broaden internal / external stakeholder communication where required as, Portfolio technical claims expert and thought leader.
  • Assist in continuous improvement across the region through support for Quality Assurance / Regional Audit processes.
  • Ensure adherence to best practice procedures in Complex Portfolio claims, consistent with global best practice.
  • Handle higher level of complexity claims (Complex losses) within authority limits.

Requirements

  • Well-developed/Advanced expertise and knowledge in technically complex Portfolio claims topics.
  • Policy language skills enabling accurate and consistent policy wording and interpretation.
  • An advanced and thorough knowledge of legal / regulatory and litigation / procedural requirements for their line of business.
  • An experience in negotiation, mediation, arbitration and ADR skills on higher value complex claims.
  • Experience in effectively following up on recommendations from technical claim audits and continuous file handling improvement.

In return for your skills and experience, you will be rewarded with an estimated salary of $95,000 - $120,000 per annum, depending on qualifications and location. We also offer a range of benefits, including comprehensive health insurance and a generous pension scheme.



  • London, Greater London, United Kingdom The Recruiter Ltd Full time

    Join Our Team as a Complex Insurance Claims HandlerWe are currently recruiting for a Senior Claims Handler to join our team in Essex.This is an exciting opportunity for an experienced claims handler looking to take their career to the next level. You will have the chance to work with a dynamic and supportive team, utilize your technical expertise to manage...


  • London, Greater London, United Kingdom Harrison Holgate Full time

    Harrison Holgate is a leading London market insurance company seeking an experienced Complex Claims Handler to join their team. The successful candidate will have a strong background in handling complex financial claims, including Directors & Officers, Crime, Financial Institutions and Professional Indemnity business. The ideal candidate will have excellent...


  • London, Greater London, United Kingdom American International Group Full time

    Seeking a skilled Complex Claims Handler to join our team at American International Group. As a Senior Portfolio Adjuster, you will play a key role in handling complex claims, ensuring timely and accurate resolution while mitigating indemnity and expense exposure.Key ResponsibilitiesManage key claims handling enquiries, coverage determination, quantum...


  • London, Greater London, United Kingdom Exchange Street Claims ltd Full time

    Trainee Loss Adjuster / Property AdjusterA rare and genuinely exciting opportunity to advance your career in loss adjusting.About the RoleIf you are a domestic adjuster or claims handler with experience handling household or commercial property claims and looking to take your career to the next level, this position may be of interest.You will have the...


  • London, Greater London, United Kingdom Exchange Street Claims ltd Full time

    We are currently looking for a talented Claims Handler North London Home Counties to join our team at Exchange Street Claims ltd. In this role, you will be responsible for investigating and settling claims related to EL & PL injury and TPPD damage.This is an excellent opportunity for a motivated individual to work from home, covering North London and the...


  • London, Greater London, United Kingdom The Recruiter Ltd Full time

    **Job Description:** Complex Senior Claims Handler Motor**Estimated Salary:** £60,000 per annumWe are currently recruiting for a Complex Senior Claims Handler Motor to join our team at The Recruiter Ltd. As a key member of the claims team, you will be responsible for managing large, complex and disputed claims, identifying opportunities for claims savings,...


  • London, Greater London, United Kingdom Exchange Street Claims ltd Full time

    Job Overview:We are looking for an experienced Complex Claim Resolver to join our team at Exchange Street Claims ltd. The successful candidate will have a proven track record of resolving complex liability claims efficiently and effectively.Key Responsibilities:Resolve complex liability claims in a timely and efficient manner.Work closely with our clients to...


  • London, Greater London, United Kingdom LGBT Great Full time

    Job OverviewAs a Facultative Claims Handler, you will be responsible for handling London Market Facultative Reinsurance claims on behalf of key clients. This role is ideal for someone who wants to develop their skills in claims handling and work in a collaborative team environment.Key ResponsibilitiesNegotiate claim collection, payment, and settlement with...

  • Claims Handler

    1 month ago


    London, Greater London, United Kingdom Howden Group Holdings Full time

    We're looking for a talented Claims Handler to join our team at Howden Group Holdings. As a Claims Handler, you'll be responsible for managing claims through applicable portals, negotiating policyholder and third-party claims to settlement, including Personal Injury.The ideal candidate will have excellent communication skills, both written and verbal, and be...


  • London, Greater London, United Kingdom Nashrock Insurance Recruitment Full time

    Claims Handler – Level 2 Position+52,000 - +67,000 per annum (dependent on experience)**Role Overview**We are seeking an experienced Claims Handler – Level 2 to join our underwriting and claims management team. As a key member of our team, you will be responsible for managing professional indemnity claims, including preparing detailed reports,...


  • London, Greater London, United Kingdom Nashrock Insurance Recruitment Full time

    Job Title: Claims HandlerWe are looking for a skilled Claims Handler to join our professional indemnity insurance team. The ideal candidate will have a degree-level education and 1-3 years' experience handling UK professional indemnity claims, preferably with a focus on construction or legal risks.Main Responsibilities:Prepare detailed claim reports for...


  • London, Greater London, United Kingdom Nashrock Insurance Recruitment Full time

    Claims Handler RoleWe are seeking an experienced Claims Handler to join our team specializing in professional indemnity insurance. The successful candidate will have 1-3 years' experience managing professional indemnity claims and be working towards ACII or equivalent CII qualification.Main Duties:Prepare detailed claim reports for complex cases.Establish...


  • London, Greater London, United Kingdom DVF Recruitment Full time

    Job DescriptionWe are looking for an Insurance Claims Handler to join our team at DVF Recruitment.About the OpportunityThis is a challenging role that requires a strong understanding of insurance practices and the ability to handle complex claims.Main ResponsibilitiesManage and adjust inward claims within claims handling/settlement authority and in...


  • London, Greater London, United Kingdom MERJE Full time

    Key Responsibilities of the Motor Claims Handler:Taking details of new claims and managing existing onesBuilding relationships with referrersProviding consistent high-level service to clientsInvestigating and identifying potential fraudulent casesEnsuring clients return to their pre-accident positionRequired Knowledge and Experience for the Motor Claims...


  • London, Greater London, United Kingdom Get-Recruited (UK) Ltd Full time

    Job Title: Insurance Claims HandlerWe are seeking an experienced Insurance Claims Handler to join our team at Get-Recruited (UK) Ltd in Bolton. As a key member of our commercial insurance team, you will be responsible for processing diverse insurance claims efficiently and promptly.Key Responsibilities:Process and manage insurance claims from inception to...


  • London, Greater London, United Kingdom North Oak Recruitment Full time

    Job Description: Claims Handler AdministratorWe require a highly organized Claims Handler Administrator to manage insurance claims and documents efficiently.The ideal candidate will have basic knowledge of Microsoft Office and excellent time management skills.Chase insurance providers and solicitors for updatesEmail and call clients with application...

  • Claims Handler

    1 month ago


    London, Greater London, United Kingdom Sedgwick Full time

    We're looking for a highly skilled Claims Handler to join our team at Sedgwick. As a key member of our John Lewis Home Insurance Claims team, you will be responsible for handling claims from first notification of loss through to settlement.This is an exciting opportunity to work in a dynamic environment where you'll have the autonomy to act as the claim...


  • London, Greater London, United Kingdom Edenbrook Full time

    Are you a skilled Reinsurance Claims Handler looking for a new challenge? Do you have a strong background in reinsurance and excellent communication skills? If so, we may have the perfect opportunity for you.About the RoleWe are seeking an experienced Reinsurance Claims Handler to join our team at a leading global reinsurer. In this role, you will handle...


  • London, Greater London, United Kingdom Find Apprenticeships Full time

    Accelerate Your Career as a Domestic Claims HandlerA unique opportunity to develop your skills and expertise in claims handling.If you're an experienced domestic adjuster or claims handler looking to take on new challenges, this role may be the perfect fit for you. Upon completion of training, you'll be confidently managing domestic property claims up to...


  • London, Greater London, United Kingdom Insight Recruitment Solutions Full time

    Job OverviewThis is an exciting opportunity for a skilled Financial Lines Claims Handler to join our team at Insight Recruitment Solutions in London. As a key member of our claims department, you will be responsible for handling referrals of large and complex claims and reporting new claims and large losses to senior management.Responsibilities:Managing the...