Professional Indemnity Claims Handler

16 hours ago


London, Greater London, United Kingdom Nashrock Insurance Recruitment Full time
Claims Handler Role

We are seeking an experienced Claims Handler to join our team specializing in professional indemnity insurance. The successful candidate will have 1-3 years' experience managing professional indemnity claims and be working towards ACII or equivalent CII qualification.

Main Duties:

  • Prepare detailed claim reports for complex cases.
  • Establish and update reserve estimates as cases progress.
  • Refer policy points to insurers and collaborate with underwriters when needed.
  • Handle correspondence with insureds, brokers, insurers, and claimants.
  • Assist insured parties with drafting defences and letters when required.
  • Consult with the Claims Director and team members on challenging or high-value claims.
  • Ensure compliance with service standards and delegated authority limits.
  • Negotiate claim settlements within defined authority parameters.

Ancillary Tasks:

  • Achieve target billable hours.
  • Adhere to training plans and maintain continuous professional development.
  • Perform ad hoc duties as requested by Directors.
  • Ensure compliance with regulatory requirements and Treating Customers Fairly (TCF) standards.

Estimated Salary: £45,000 per annum



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