IT Support Specialist

2 weeks ago


Chessington, Greater London, United Kingdom Right Now Recruitment Full time
IT Support Engineer Job Description

We are seeking an experienced IT Support Engineer to join our team at Right Now Recruitment. As an IT Support Engineer, you will be responsible for providing technical support and maintenance to our clients' IT systems.

Key Responsibilities:
  • Analyzing and resolving user problems
  • Installation, configuration, and support of IT systems
  • Collaboration in First-/Second-Level Support
  • Support of server, client, and network infrastructure
  • Management of local IT inventory and support for project-related activities
  • Extending and optimizing existing IT security
  • Participating in on-boarding and off-boarding of employees' IT equipment and access
  • Ensuring availability of internal network
  • Ensuring VPN systems are active and compliant with latest regulations
  • Liaising between Head office, external IT support, and internal customers
  • Auditing software on company equipment
Requirements:
  • Knowledge of AD, Active Directory
  • Knowledge of Networking
  • Diploma or Degree in an I.T related field
  • Understanding of Hardware, building PCs
  • Working knowledge of Firewalls
  • Basic Knowledge of SAN and access points
  • Understanding of Internet service providers
  • Audit all IT systems to ensure they are current and compliant
  • Support in achieving internal IT accreditation
  • Ensure all IT policies are current, implemented, and compliant with company standards and latest legislation
  • Working knowledge of Office 365 and IP phones
  • Working knowledge of Android and iOS devices
  • Involvement in the completion of any secure questionnaires as and when required
Benefits:
  • 25 days holiday
  • 35 to 40k per annum
  • Hybrid working, 2 days at home after 3-6 months

If you are a motivated and experienced IT Support Engineer looking for a new challenge, please apply online now.



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