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Customer Engagement Professional

2 months ago

Coventry, Coventry, United Kingdom Melbreck Technical Recruitment Ltd Full time
Job DescriptionCustomer Engagement Specialist

At Melbreck Technical Recruitment Ltd, we are seeking a skilled Customer Engagement Specialist to enhance our customer relationships and drive business growth. As a key member of our team, you will be responsible for building strong, positive relationships between our company and its customers.

Key Responsibilities:
  • Develop and implement strategies to increase customer satisfaction and retention.
  • Enhance communication and provide valuable experiences throughout the customer journey.
  • Collaborate with cross-functional teams to drive business growth and improve customer engagement.


Requirements:
  • Proven experience in customer-facing roles with a focus on relationship building.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.


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