Frontline Support Team Member
5 days ago
As a Frontline Support Team Member at University Hospitals Bristol NHS Foundation Trust, you will play a vital role in providing exceptional patient care. We are seeking an experienced Reception and Appointment Clerk to join our team on a 6-month fixed-term contract. You will be responsible for welcoming patients to our department, ensuring accurate patient information, and facilitating communication with various stakeholders.
The successful candidate will have excellent communication skills, both written and verbal. They will possess a flexible approach to duties and be able to work under pressure while maintaining a high level of accuracy. Additionally, they should be proficient in Microsoft packages and confident in handling difficult conversations with patients and relatives.
This is an exciting opportunity to join our dynamic team and contribute to delivering outstanding patient care. If you are a motivated and enthusiastic individual with a passion for administration, we encourage you to apply.
Salary: £23,615 per annum pro rata
Main Responsibilities- To welcome patients to the department and ensure accurate patient information
- To facilitate effective communication with patients, wards, clinical staff, GPs, and Trust support staff
- To provide timely and accurate information to visitors and respond to telephone calls as necessary
- To maintain accurate records and notes
- To liaise with nursing and medical staff to ensure smooth day unit sessions
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