Frontline Fundraiser for Heart Health

3 weeks ago


Bristol, Bristol, United Kingdom British Heart Foundation Full time

Are you passionate about making a difference in the lives of families affected by heart and circulatory diseases? As a Frontline Fundraiser for Heart Health, you will be the first point of contact for customers at our store, helping them with phone and face-to-face enquiries, arranging collections of donations, and explaining our Gift Aid scheme.

About the Role

This is a busy front-of-house role that requires someone who is calm, collected, and happy to chat on the phone. You will work closely with the charity shop team to provide excellent customer service and support, while also contributing to the fundraising efforts of the British Heart Foundation.

Key Responsibilities
  • Dealing with face-to-face, phone, and online enquiries supported by the team
  • Reception and front-of-house duties, including helping around the cashier desk
  • Completing administration procedures accurately
  • Arranging collections of donations via our local van teams
What We Offer
  • A 25% discount on donated goods and 10% discount on new goods in our shops
  • Unlimited free and confidential support by Retail Trust
  • Access to training and development
  • Reasonable travel expenses reimbursed
  • Refreshments available
  • Volunteer certificates, references, and long service awards provided
  • Access to discounts with other retailers
  • Free on-site parking
  • Local bus stop with buses from Bristol and Bath


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