Customer Service and Administration Associate

3 weeks ago


Bristol, Bristol, United Kingdom British Heart Foundation Full time

Frontline Customer Service and Administration Position

The British Heart Foundation is seeking an experienced and charismatic individual to fill the role of Telephone and Administration Volunteer (Homestore) - Retail. In this key position, you will interact with customers, manage donations, and provide essential administrative support to ensure the smooth operation of our charity shop.

This is an exciting opportunity for someone who enjoys working with people, can handle multiple tasks simultaneously, and is eager to contribute to a worthy cause. If you are highly organized, adaptable, and committed to delivering exceptional customer service, we invite you to apply.

About the Job Description

  • Provide exceptional customer service
  • Manage donations and process transactions
  • Maintain accurate records and reports
  • Assist with store operations and maintenance

Key Benefits

  • Meaningful work in a socially impactful organization
  • Opportunities for professional growth and development
  • Competitive hourly rate: £8-£9
  • Flexible scheduling and a supportive work environment


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