Administrative Officer

1 week ago

Wokingham, Wokingham, United Kingdom InHealth Group Full time

About the Role

We are seeking an experienced Administrator & Engagement Officer to join our team at InHealth Group. As a key member of our team, you will play a vital role in supporting the delivery of our Diabetic Eye Screening Programme across NHS England.

Key Responsibilities

  • Improve knowledge of diabetic eye screening within programme communities, with a focus on underserved communities and seldom heard groups.
  • Work with the Stakeholder and Quality Assurance Manager to implement consultation activities and undertake patient satisfaction feedback and experience surveys.
  • Obtain patient, user, and professional intelligence and insight through effective engagement, including patient forums and collaborative relationships.
  • Assist with arranging programme meetings, note-taking, and stationery orders, as well as fire warden duties and IT system utilization.
  • Comply with ISO standards and report incidents, feedback, or complaints effectively.

Requirements

  • Experience in a customer-focused environment, with social media creativity and engagement with service users.
  • Awareness of general and cultural issues as they relate to underserved communities and seldom heard groups.
  • Ability to attend events and conduct presentations, with experience engaging with support groups for patients beneficial.

About Us

InHealth Group is the UK's largest specialist provider of diagnostic and healthcare solutions. Our aim is to make healthcare better for patients by working collaboratively with the NHS to deliver high-quality tests, scans, assessments, and procedures.

We are a people-focused organisation, with values of Trust, Passion, Care, and Fresh Thinking underpinning everything we do. Our mission is to be the preferred provider of high-quality diagnostics and healthcare solutions in hospitals and accessible community settings, serving 5 million patients from 1,000 locations by 2025.

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