Administrative Officer

1 month ago


Wokingham, Wokingham, United Kingdom InHealth Group Full time

About the Role

We are seeking an experienced Administrator & Engagement Officer to join our team at InHealth Group. As a key member of our team, you will play a vital role in supporting the delivery of our Diabetic Eye Screening Programme across NHS England.

Key Responsibilities

  • Improve knowledge of diabetic eye screening within programme communities
  • Work with stakeholders to implement consultation activities, focusing on underserved communities and seldom heard groups
  • Analyse and report on patient satisfaction feedback and experience surveys
  • Obtain patient, user, and professional intelligence through effective engagement, including patient forums and collaborative relationships

Administrative Duties

  • Deal with telephone and direct enquiries, prioritising queries as appropriate
  • Assist with arranging programme meetings and note-taking
  • Place stationery orders via the online procurement system
  • Perform fire warden duties
  • Utilise IT systems to support the delivery of a high-quality imaging service
  • Assist with monthly programme reports
  • Comply with ISO standards and protect confidentiality

Requirements

  • Experience in a customer-focused environment
  • Social media creativity and engagement with service users
  • Awareness of general and cultural issues affecting underserved communities
  • Ability to attend events and conduct presentations

About Us

InHealth Group is a leading provider of diagnostic and healthcare solutions, working collaboratively with the NHS to deliver high-quality tests, scans, assessments, and procedures. Our aim is to make healthcare better for patients by respecting and protecting confidentiality, and complying with ISO standards.



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