Retail Operations Team Leader
4 days ago
About This Role
We are looking for a skilled Retail Operations Team Leader to join our Costa Coffee team. As a Store Manager, you will be responsible for leading a team of Baristas to deliver exceptional customer experiences and drive sales growth.
Your Key Responsibilities
- Lead a team of Baristas to achieve sales targets and deliver high-quality customer service.
- Train and develop team members to improve their skills and knowledge.
- Monitor and maintain store standards, including cleanliness and organization.
- Manage stock levels and control inventory.
- Develop a strong understanding of our products and services to provide excellent customer service.
Requirements
- Previous experience as a Store Manager or in a similar role.
- Excellent leadership and communication skills.
- Ability to work in a fast-paced environment and meet deadlines.
- Strong attention to detail and organizational skills.
- Ability to work effectively as part of a team.
What We Offer
- A competitive salary and benefits package.
- Opportunities for career development and advancement.
- A fun and supportive work environment.
- Discounts on Costa Coffee products and services.
- Access to training and development programs.
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