Retail Operations Team Leader

4 days ago


Carlisle, Cumbria, United Kingdom Costa Coffee Full time

About This Role

We are looking for a skilled Retail Operations Team Leader to join our Costa Coffee team. As a Store Manager, you will be responsible for leading a team of Baristas to deliver exceptional customer experiences and drive sales growth.

Your Key Responsibilities

  • Lead a team of Baristas to achieve sales targets and deliver high-quality customer service.
  • Train and develop team members to improve their skills and knowledge.
  • Monitor and maintain store standards, including cleanliness and organization.
  • Manage stock levels and control inventory.
  • Develop a strong understanding of our products and services to provide excellent customer service.

Requirements

  • Previous experience as a Store Manager or in a similar role.
  • Excellent leadership and communication skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Strong attention to detail and organizational skills.
  • Ability to work effectively as part of a team.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for career development and advancement.
  • A fun and supportive work environment.
  • Discounts on Costa Coffee products and services.
  • Access to training and development programs.

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