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Academic Program Coordinator
1 month ago
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Academic Program Coordinator
2 months ago
We are seeking a highly skilled Academic Program Manager to join our team at Hult International Business School. As a key member of our postgraduate academic team, you will play a vital role in delivering a world-class student experience.
Key Responsibilities- Manage the day-to-day operations of assigned academic programs, working closely with the Deanery and Academic Team.
- Monitor student progress and attendance, collaborating with Registry and Assistant/Associate Dean to ensure student success.
- Assist with academic disciplinary issues and advise students on academic matters such as course choices and registration.
- Support students on academic probation, leave of absence, and transitions to or from the school, working with Deanery, Registry, and other Program Managers.
- Manage student and team concerns, conflicts, and issues, consulting with the Assistant or Associate Dean.
- Provide administrative course support to program faculty, assist with event organization, and develop academic projects or student study/skill workshops.
- Address student or faculty questions in accordance with institutional policies and procedures.
- Organize and coordinate academic-related student extracurricular projects and networking/social events.
- Support academic initiatives and projects, such as tutoring sessions, Course Assistant assignments, and guest speakers or industry events.
- Manage academic communications to students through systems, email newsletters, and other media.
- Serve as a bridge between academics, student services, and careers, organizing and managing the student experience in collaboration with the Assistant or Associate Dean.
- Assist with orientation, graduation, leadership trainings, and other larger student/campus events.
- Execute on established tools and metrics for program evaluation and assessment.
- Bachelor's degree (Masters preferred).
- At least 1-2 years of experience in a student-facing role, with administrative or academic support experience strongly preferred.
- Excellent interpersonal skills and ability to communicate clearly and professionally with faculty, staff, and students of different cultures.
- Native English speaker or similar level of proficiency in written and spoken English.
- Proven track record and commitment to outstanding customer service.
- Skilled with database management (familiarity with Salesforce and Canvas preferred) and strong comprehension of Microsoft packages (Word, Excel, and Powerpoint).
- Highly analytical with excellent project management capabilities.
- High attention to detail and exceptionally well organized.
- Proactive, results-oriented, and strong problem-solving skills with a 'nothing is impossible' attitude and entrepreneurial spirit.
- Ability to balance long-term planning with short-term objectives.
- Collegial attitude and able to work collaboratively across teams and campuses.
Hult International Business School is a non-profit educational pioneer and the first triple-accredited US business school. We offer undergraduate, graduate, and executive education programs across our global campuses in Boston, San Francisco, London, and Dubai. Our philosophy is that business skills can only truly be learned by doing. By immersing students from all over the world in practical, hands-on experiences from day one, we are creating a global community of confident, entrepreneurially minded graduates, ready to tackle the challenges of tomorrow.
We are dedicated to actively creating a diverse and inclusive environment and are proud to be an equal opportunity employer. We believe that it's through our diversity that we find our strength. If you require any accommodation to assist you in the interview process, please submit this with your inquiry.
We offer competitive salaries and benefits in a global, empathetic, and highly multicultural working environment. If you are motivated by the prospect of an international career with a dynamic and forward-thinking school, we'd love to hear from you.
