Hearing Aid Specialist

4 weeks ago


Swindon, Swindon, United Kingdom Amplifon Full time

About the Role

We are seeking an Audiologist who is passionate about clinical care and commercially minded to join our Amplifon high street branch.

As a Hearing Aid Specialist, you will be working in our Swindon branch with a dedicated Sales & Customer Service Advisor to help manage your diary and greet customers.

You will have the full support of our UK Head Office Marketing team to help bring customers to your branch.

Our Amplifon team is dedicated to improving the lives of people with hearing difficulties, and we are looking for someone who shares our passion for hearing care and clinical excellence.

Responsibilities

  • Administering hearing tests, assessing client needs and informing them of the options available to them.
  • Providing an aftercare service in line with the Amplifon aftercare programme.
  • Managing the clinic with the support of a Sales & Customer Advisor including staff management.
  • Ensuring that the team provide a professional, courteous and high-quality service.
  • Delivering a positive Amplifon customer journey experience that exceeds expectations.

About You

  • Registered Hearing Aid Dispenser with the HCPC
  • Exceptional standards of customer care and service
  • Commercial sensitivity
  • Strong analytical and judgement ability
  • Effective communication style

About Amplifon

As a world leading private hearing specialist, operating in 26 countries worldwide, we have one focus; our customers quality of life.

Our dedicated front and back-office professionals are constantly working together to offer the best and latest innovations in diagnostic testing, fitting and hearing aid technologies.

We offer a competitive package including a basic salary, uncapped commission, company car or car allowance, and a range of employee benefits.



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