Cloud Infrastructure Specialist
3 days ago
We are seeking a highly skilled and motivated Senior IT Infrastructure Engineer to join our IT Operations team at The National Archives.
As a key member of the team, you will play a crucial role in supporting the delivery of IT services, from legacy system improvements through to digital and IT transformation.
You will work closely with the IT Operations delivery teams to design, create and improve new and existing products and services. Your excellent technical skills and knowledge of industry standards will enable you to contribute to a high performing service-culture orientated team.
Key Responsibilities:
- Develop and support The National Archives' cloud services, systems infrastructure, telecommunications and network infrastructure.
- Apply your broad technical skills across a range of infrastructure systems including cloud services, SharePoint and O365, desktop services, operating systems, LAN and WAN network, VoIP, storage, backup, Microsoft, licensing and Wi-Fi.
- Work closely with business users, delivery teams and suppliers to identify and resolve issues and user needs.
Requirements:
- Very good, broad experience and knowledge of working in a technology support environment using a variety of tools to support the management and delivery of production services.
- Experience across all IT service delivery activities including service management, incident management, change management, release management, configuration management, continual service improvement and customer satisfaction.
- High levels of operational service delivery.
Salary: £60,000 - £80,000 per annum depending on experience.
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