IT Communications Hardware Specialist

1 month ago

Bath, Bath and North East Somerset, United Kingdom Wessex Water Full time
About the Role

We are seeking a skilled IT Communications Hardware Assistant to join our team at Wessex Water. As a key member of our IT Procurement team, you will play a vital role in supporting the delivery of communications hardware and services to our customers.

Key Responsibilities
  • Investigate and resolve incidents related to mobile communication devices
  • Process and fulfill service requests for mobile communication devices
  • Liaise with internal and external stakeholders to resolve telemetry faults
  • Recommend and implement standard mobile communication devices
  • Set up and configure mobile communication devices
  • Maintain and update the CMDB and asset management systems
  • Collaborate with internal teams to identify and implement process improvements
Requirements
  • Strong organizational skills and attention to detail
  • Excellent communication and interpersonal skills
  • Ability to work under pressure and meet deadlines
  • Analytical and problem-solving skills
  • Proficiency in Microsoft Office, particularly Excel
  • At least three years' experience in an IT support role
  • Knowledge of IT service management best practices, such as ITILv3 or 4
What We Offer
  • Total pension contributions up to 20%
  • Career progression and professional development opportunities
  • 25 days' holiday rising to 28 with length of service
  • Healthcare package and life assurance
  • Opportunity to buy and sell holiday
  • Cashback and discounts from retailers
  • One paid volunteering day per year
  • Enhanced family leave and pay arrangements
About Us

We are one of the top-performing water and sewerage companies in England and Wales, serving 2.9 million people across the South West. We aim to have a positive impact on the communities we serve and the natural environment.

We are committed to promoting diversity and inclusion, and we welcome applications from all candidates. We are a Disability Confident Employer and have signed the Armed Forces Covenant.

  • IT Communications Hardware Specialist

    1 week ago

    Bath, Bath and North East Somerset, United Kingdom Wessex Water Full time

    About the RoleWe are seeking an IT Communications Hardware Specialist to join our team at Wessex Water. As an IT Communications Hardware Specialist, you will be responsible for supporting the IT Procurement team with communications hardware incidents and requests.Key ResponsibilitiesInvestigate and resolve communications hardware incidents and requestsSet up...

  • IT Communications Hardware Specialist

    6 days ago

    Bath, Bath and North East Somerset, United Kingdom Wessex Water Full time

    At Wessex Water, we are seeking an IT Communications Hardware Specialist to join our team. In this role, you will support the IT Procurement team with communications hardware incidents and requests.You will set up mobile communications hardware and create cost savings by identifying and helping to implement identified opportunities.Key...

  • IT Communications Hardware Specialist

    3 weeks ago

    Bath, Bath and North East Somerset, United Kingdom Wessex Water Full time

    About the RoleWe are seeking a highly skilled and motivated IT Communications Hardware Assistant to join our team at Wessex Water. As a key member of our IT Procurement team, you will play a vital role in supporting the delivery of our communications hardware services.Key ResponsibilitiesInvestigate and resolve incidents related to mobile communication...

  • IT Communications Hardware Specialist

    3 weeks ago

    Bath, Bath and North East Somerset, United Kingdom Wessex Water Full time

    About the RoleWe are seeking a highly skilled and motivated IT Communications Hardware Assistant to join our team at Wessex Water. As a key member of our IT Procurement team, you will play a vital role in supporting the delivery of our communications hardware services.Key ResponsibilitiesInvestigate and resolve incidents related to mobile communication...

  • IT Communications Hardware Specialist

    1 month ago

    Bath, Bath and North East Somerset, United Kingdom Wessex Water Full time

    About the RoleWe are seeking a skilled IT Communications Hardware Assistant to join our team at Wessex Water. As a key member of our IT Procurement team, you will play a vital role in supporting the delivery of communications hardware and services to our customers.Key ResponsibilitiesInvestigate and resolve incidents related to mobile communication...

  • IT Communications Hardware Specialist

    1 month ago

    Bath, Bath and North East Somerset, United Kingdom Wessex Water Full time

    About the RoleWe are seeking a skilled IT Communications Hardware Assistant to join our team at Wessex Water. As a key member of our IT Procurement team, you will play a vital role in supporting the delivery of communications hardware and services to our customers.Key ResponsibilitiesInvestigate and resolve incidents related to mobile communication...

  • IT Communications Hardware Specialist

    3 weeks ago

    Bath, Bath and North East Somerset, United Kingdom Wessex Water Full time

    About the RoleWe are seeking a highly skilled and motivated IT Communications Hardware Assistant to join our team at Wessex Water. As a key member of our IT Procurement team, you will play a vital role in supporting the delivery of our communications hardware services.Key ResponsibilitiesInvestigate and resolve incidents related to mobile communication...

  • IT Communications Hardware Specialist

    3 weeks ago

    Bath, Bath and North East Somerset, United Kingdom Wessex Water Full time

    About the RoleWe are seeking a highly skilled and motivated IT Communications Hardware Assistant to join our team at Wessex Water. As a key member of our IT Procurement team, you will play a vital role in supporting the delivery of our communications hardware services.Key ResponsibilitiesInvestigate and resolve incidents related to mobile communication...

  • IT Communications Hardware Specialist

    1 month ago

    Bath, Bath and North East Somerset, United Kingdom Wessex Water Full time

    About the RoleWe are seeking a skilled IT Communications Hardware Assistant to join our team at Wessex Water. As a key member of our IT Procurement team, you will play a vital role in supporting the delivery of high-quality communications hardware and services to our customers.Key ResponsibilitiesInvestigate and resolve incidents related to mobile...

  • IT Communications Hardware Specialist

    1 month ago

    Bath, Bath and North East Somerset, United Kingdom Wessex Water Full time

    About the RoleWe are seeking a skilled IT Communications Hardware Assistant to join our team at Wessex Water. As a key member of our IT Procurement team, you will play a vital role in supporting the delivery of high-quality communications hardware and services to our customers.Key ResponsibilitiesInvestigate and resolve incidents related to mobile...

  • IT Communications Hardware Specialist

    2 weeks ago

    Bath, Bath and North East Somerset, United Kingdom Wessex Water Full time

    About the RoleWe are seeking a skilled IT Communications Hardware Assistant to join our team at Wessex Water. As a key member of our IT Procurement team, you will play a vital role in supporting the delivery of communications hardware services to our customers.Key ResponsibilitiesInvestigate and resolve incidents related to mobile communication...

  • IT Communications Hardware Specialist

    2 weeks ago

    Bath, Bath and North East Somerset, United Kingdom Wessex Water Full time

    About the RoleWe are seeking a skilled IT Communications Hardware Assistant to join our team at Wessex Water. As a key member of our IT Procurement team, you will play a vital role in supporting the delivery of communications hardware services to our customers.Key ResponsibilitiesInvestigate and resolve incidents related to mobile communication...

  • IT Communications Hardware Specialist

    1 month ago

    Bath, Bath and North East Somerset, United Kingdom Wessex Water Full time

    About the RoleWe are seeking a highly skilled and motivated IT Communications Hardware Assistant to join our team at Wessex Water. As a key member of our IT Procurement team, you will play a vital role in supporting the delivery of our communications hardware services.Key ResponsibilitiesInvestigate and resolve incidents related to mobile communication...

  • IT Communications Hardware Specialist

    1 month ago

    Bath, Bath and North East Somerset, United Kingdom Wessex Water Full time

    About the RoleWe are seeking a highly skilled and motivated IT Communications Hardware Assistant to join our team at Wessex Water. As a key member of our IT Procurement team, you will play a vital role in supporting the delivery of our communications hardware services.Key ResponsibilitiesInvestigate and resolve incidents related to mobile communication...

  • IT Communications Hardware Specialist

    3 weeks ago

    Bath, Bath and North East Somerset, United Kingdom Wessex Water Full time

    About the RoleWe are seeking a highly skilled and motivated IT Communications Hardware Assistant to join our team at Wessex Water. As a key member of our IT Procurement team, you will play a vital role in supporting the delivery of our communications hardware services.Key ResponsibilitiesInvestigate and resolve incidents related to mobile communication...

  • IT Communications Hardware Specialist

    1 month ago

    Bath, Bath and North East Somerset, United Kingdom Wessex Water Full time

    About the RoleWe are seeking a skilled IT Communications Hardware Assistant to join our team at Wessex Water. As a key member of our IT Procurement team, you will play a vital role in supporting our communications hardware incidents and requests.Key ResponsibilitiesInvestigate and resolve mobile communication device incidents in a timely and efficient...

  • IT Communications Hardware Specialist

    1 month ago

    Bath, Bath and North East Somerset, United Kingdom Wessex Water Full time

    About the RoleWe are seeking a skilled IT Communications Hardware Assistant to join our team at Wessex Water. As a key member of our IT Procurement team, you will play a vital role in supporting our communications hardware incidents and requests.Key ResponsibilitiesInvestigate and resolve mobile communication device incidents in a timely and efficient...

  • IT Communications Hardware Specialist

    1 month ago

    Bath, Bath and North East Somerset, United Kingdom Wessex Water Full time

    About the RoleWe are seeking a skilled IT Communications Hardware Assistant to join our team at Wessex Water. As a key member of our IT Procurement team, you will play a vital role in supporting our communications hardware incidents and requests.Key ResponsibilitiesInvestigate and resolve mobile communication device incidents in a timely and efficient...

  • IT Communications Hardware Specialist

    3 weeks ago

    Bath, Bath and North East Somerset, United Kingdom Wessex Water Full time

    About the RoleWe are seeking a highly skilled and motivated IT Communications Hardware Assistant to join our team at Wessex Water. As a key member of our IT Procurement team, you will play a vital role in supporting the delivery of our communications hardware services.Key ResponsibilitiesInvestigate and resolve incidents related to mobile communication...

  • IT Communications Hardware Specialist

    1 month ago

    Bath, Bath and North East Somerset, United Kingdom Wessex Water Full time

    About the RoleWe are seeking a skilled IT Communications Hardware Assistant to join our team at Wessex Water. As a key member of our IT Procurement team, you will play a vital role in supporting our communications hardware incidents and requests.Key ResponsibilitiesInvestigate and resolve mobile communication device incidents in a timely and efficient...