Customer Experience Coordinator

2 weeks ago


Wokingham, United Kingdom VolkerWessels Uk Full time
About the Role

As a Customer Service Officer, you will be responsible for investigating and managing customer enquiries related to highways maintenance and lighting services. This role requires strong communication skills, attention to detail, and ability to work independently.

You will work closely with the operations team to ensure that customer issues are resolved promptly and efficiently. This includes visiting sites, gathering information, and documenting actions taken.

Key responsibilities include:

  • Investigating customer complaints and resolving issues
  • Managing customer interactions and providing excellent customer service
  • Collaborating with the operations team to prioritize tasks and meet deadlines

We offer competitive rewards and benefits to recognize the value we place on our employees.



  • Wokingham, Wokingham, United Kingdom Nuffield Health Brentwood Full time

    Job Description:We are seeking a Club Experience Coordinator to join our Front of House team at Nuffield Health Brentwood. This is a part-time position, working 16 hours per week, offering the opportunity to create a positive impact on our members' and visitors' experiences.Main Tasks:Create a warm and welcoming atmosphere for all visitors and...


  • Wokingham, United Kingdom Bennett and Game Recruitment LTD Full time

    Customer Support Quotations CoordinatorWe are looking for a highly skilled Customer Support Quotations Coordinator to join Bennett and Game Recruitment LTD, a reputable company in the industry, based in Reading.Key responsibilities include:Preparing customer-specific design and quotations using Microsoft Excel.Liaising with electrical contractors to...


  • Wokingham, Wokingham, United Kingdom Broad Street Tavern website Full time

    As a Customer Experience Assistant at the Broad Street Tavern, you will play a key role in ensuring that our customers have an exceptional experience when visiting our pub. In this role, you will be responsible for greeting customers, taking orders, and serving food and drinks. As a Customer Experience Assistant, you can expect to earn around £8.90 per hour...


  • Wokingham, Wokingham, United Kingdom National Grid plc Full time

    About the JobWe are seeking an experienced professional to lead our customer strategy efforts, driving improvements in customer satisfaction and loyalty. As the Customer & Stakeholder Strategy Lead, you will be responsible for:Developing and implementing customer-centric strategies to improve customer experiences and increase loyalty.Collaborating with...


  • Wokingham, Wokingham, United Kingdom Everyman Cinema Group Full time

    Job Title: 16 Hours Team MemberWe are redefining cinema by delivering exceptional experiences for our customers. As a key member of our team, you will contribute to making every experience unique through outstanding hospitality.About the RoleThis is an exciting opportunity to work in a dynamic and fast-paced environment where no two days are the same. You...


  • Wokingham, Wokingham, United Kingdom KPI People Full time

    Front-of-House Support Team MemberKPI People is seeking a Front-of-House Support Team Member to join our team. In this role, you will provide top-notch customer service and ensure that our dealership's front-of-house operations run smoothly.About Your Responsibilities:You will be responsible for:Greeting visitors warmly and professionallyDetermining the...


  • Wokingham, Wokingham, United Kingdom Get Staffed Online Recruitment Full time

    Store Management RoleWe are currently seeking an experienced Retail Store Manager to join our team. In this role, you will be responsible for managing daily store activities, leading a team of retail professionals, and fostering strong relationships with suppliers and partners.Manage customer service, sales, and stock management processes to drive business...


  • Wokingham, Wokingham, United Kingdom RJ Talent Connect Limited Full time

    This Sales and Customer Service role at RJ Talent Connect Limited is based in Slough and offers a dynamic work environment with opportunities for growth and development.About the Role:No prior experience is necessary as we provide comprehensive training to ensure your success. We're seeking an individual who can deliver excellent customer service, meet or...


  • Wokingham, Wokingham, United Kingdom Wearemapp Full time

    Job Title: Customer Experience Manager">Job Summary:">We are seeking an experienced professional to join our team as a CUSTOMER EXPERIENCE MANAGER to manage the day-to-day operations of our Winnersh Triangle site.">About Us:">Wearemapp is a leading specialist in commercial property and asset management, with a strong presence in the UK market.">Key...


  • Wokingham, Wokingham, United Kingdom Fisco Uk Full time

    We are seeking a highly skilled Customer Experience Associate to join our team at Fisco UK.As a key member of our service desk, you will be responsible for providing exceptional client engagement via telephone and email.Your key responsibilities will include:Utilising internal software and systems to manage client queries and requestsMaintaining accurate and...


  • Wokingham, Wokingham, United Kingdom Group 1 Automotive Full time

    About the RoleAs a key member of our team at Group 1 Automotive, you will be responsible for delivering exceptional customer experiences across multiple brands. This role requires outstanding communication skills, a focus on customer satisfaction, and the ability to work collaboratively with colleagues.Key Responsibilities:Engage customers professionally...


  • Wokingham, Wokingham, United Kingdom KPI People Full time

    Service Advisor - Wokingham Job DescriptionKPI People seeks a motivated Service Advisor to join their successful Aftersales team in Wokingham. As a key member of our team, you will be responsible for delivering exceptional customer experiences and meeting business objectives.Key Responsibilities:Meet and greet customers, ensuring a positive experience from...


  • Wokingham, Wokingham, United Kingdom VolkerWessels Uk Full time

    VolkerWessels UK is a multidisciplinary contractor that delivers innovative engineering solutions across the civil engineering and construction sectors. As a Customer Experience Specialist Highways, you will play a key role in ensuring the safe delivery of highways and street lighting term maintenance contracts.You will work closely with our Call Centre...


  • Wokingham, United Kingdom CV-Library Full time

    Your new company Priding themselves on delivering the best highways solutions in the industry, this integrated service provider aims to meet the needs of road users and the public in ways that are economically, socially and environmentally sustainable, both now and in the future. Your new role Joining as Customer Service Officer you will be welcomed into...


  • Wokingham, United Kingdom Pave Recruit Full time

    Your new company Priding themselves on delivering the best highways solutions in the industry, this integrated service provider aims to meet the needs of road users and the public in ways that are economically, socially and environmentally sustainable, both now and in the future. Your new role Joining as Customer Service Officer you will be welcomed into...


  • Wokingham, United Kingdom Pave Recruit Full time

    Your new companyPriding themselves on delivering the best highways solutions in the industry, this integrated service provider aims to meet the needs of road users and the public in ways that are economically, socially and environmentally sustainable, both now and in the future.Your new roleJoining as Customer Service Officer you will be welcomed into this...


  • Wokingham, United Kingdom CV-Library Full time

    Your new company Priding themselves on delivering the best highways solutions in the industry, this integrated service provider aims to meet the needs of road users and the public in ways that are economically, socially and environmentally sustainable, both now and in the future. Your new role Joining as Customer Service Officer you will be welcomed into...


  • Wokingham, United Kingdom Pave Recruit Full time

    Your new company Priding themselves on delivering the best highways solutions in the industry, this integrated service provider aims to meet the needs of road users and the public in ways that are economically, socially and environmentally sustainable, both now and in the future. Your new role Joining as Customer Service Officer you will be welcomed into...


  • Wokingham, Wokingham, United Kingdom RJ Talent Connect Limited Full time

    We are seeking a highly motivated Sales and Customer Experience professional to join our team in Slough. As a key member of our sales and customer service crew, you will be responsible for delivering exceptional customer experiences and driving sales growth for our clients.">Salary: £25,000 - £30,000 per annum">About the Job:This is an exciting opportunity...


  • Wokingham, Wokingham, United Kingdom Everyman Cinema Group Full time

    Everyman Cinema GroupWe are redefining cinema by delivering exceptional experiences. As an independent cinema brand, we strive to make every experience unique through outstanding hospitality. You'll enjoy:Unlimited complimentary cinema tickets50% discount on food & drinkWagestream membershipEmployee Assistance ProgrammeFinancial, Legal, Family, Health and...