Windows Technical Expert
6 days ago
Ad Warrior Ltd is seeking a skilled Software Support Specialist to join our team. This role involves providing technical assistance to our clients who use our customised software solutions for the windows and doors industry.
You will be responsible for troubleshooting and resolving software issues, providing training and guidance to customers, and assisting with software updates. Your excellent communication skills will enable you to work effectively with our development team to identify and implement improvements to our software.
This is an exciting opportunity for an individual with a passion for software development and customer service. If you have experience working in a technical support role or have a keen interest in software development, we encourage you to apply.
Key Responsibilities:
- Provide technical support via phone, email, and remote sessions
- Offer training and guidance on software usage
- Troubleshoot and resolve software issues
- Assist with software updates and new feature implementation
The ideal candidate will have a strong understanding of Windows-based systems, basic software installation and configuration, and familiarity with remote desktop tools. Previous experience in a technical support role is desirable, but full training will be provided.
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