Customer Service Representative

2 weeks ago


Gloucester, Gloucestershire, United Kingdom Thistle Insurance Services Full time
Customer Service Representative Job Description

We are seeking a highly skilled and enthusiastic Customer Service Representative to join our team at Thistle Insurance Services. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring that their needs are met and exceeded.

Key Responsibilities:
  • Provide excellent customer service to clients via phone, email, and in-person
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Work closely with internal teams to resolve customer complaints and issues
  • Develop and maintain a thorough understanding of our products and services
  • Meet and exceed customer satisfaction targets
Requirements:
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving and analytical skills
  • Ability to work independently and as part of a team
  • High school diploma or equivalent required; degree preferred
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance


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