Quality Assurance Manager
7 days ago
At Cranswick Country Foods PLC, we are seeking a highly skilled Quality Assurance Manager to join our team at our Wembley site.
Job Purpose:
As a Quality Assurance Manager, you will be responsible for monitoring the safety, legality, and quality of all products produced by the factory, ensuring that all agreed specifications and standards are met.
Main Responsibilities:
- Lead and motivate the QATs team in monitoring and evaluating product and processing systems and factory practices to ensure agreed standards of quality and food safety are achieved.
- Assist the Quality Manager in the maintenance of factory-based paperwork.
- Maintain all quality records, control the issuing, collection, and filing away of all factory and QA paperwork.
- Monitor quality systems on the factory floor and carry out quality checks as necessary.
- Be the first point of contact with the QATs in dealing with day-to-day raw material and quality issues with production and report to the Quality Manager.
- Manage and organize the allocation of workload, weekly rota within the QATs team.
- Issue out Work Schedules to QATs and monitor to ensure they are completed on time.
- Monitor samples and swabs are logged correctly on the lab system.
- Liaise with the lab regarding samples and swabs inquiries, be the first point of contact.
- Monitor all microbiological testing – both the schedules and results. Ensure any deviations are recorded, reported, and acted upon accordingly.
- Assist with the resolution of any microbiological or hygiene non-compliance in the factory.
- Carry out investigative swabs to monitor hygiene standards and investigate out-of-specification results.
- Coordinate the collection and distribution of standard product samples.
- Monitor Controlled documents on the factory floor and ensure they are collected and filed away in an orderly fashion by QATs from respective circuits on a daily basis.
- Update documents where required – following new launches and any changes in the company QMS Procedure and policies.
- Carry out corrective action following internal or external non-conformances, or out-of-specification micro results, and assist in the investigation and response of customer complaints.
- Responsible for carrying out a Quality Control circuit as required in the absence of QATs.
- Assist in any 3rd Party and retailer/customer/local authority audits as required.
- Manage effective communications internally with all departments to ensure all technical needs are met.
- Manage effective communications externally with suppliers where required to ensure all technical needs are met.
- Sign out all schedules once completed weekly and monthly and hand over to the Quality Manager.
- Sign out Factory Non-conformance and Foreign Body forms completed by QATs.
- Raise Supplier non-conformance for non-conforming products and packaging received, and assist QATs when required.
- Responsible for the Concession & Hold release tracker to ensure items are logged correctly.
- Responsible for the Calibration Tracker and arrange items to send for calibration as required.
- Organize Validations, write reports for audits and validation carried out, and assist other QATs when required.
- Carry out Investigations and briefings for QATs for day-to-day work not completed or to close any non-conformance.
- Carry out any project work as required within the department.
Requirements, Experience, and Person Specification:
- Basic Induction Training
- HACCP Level 3
- Basic Food Hygiene Training as appropriate.
- Basic Health & Safety Training as appropriate.
- Good understanding of English, both written and verbal.
- Able to communicate effectively with management and colleagues within a multicultural workforce.
- Good numerical, organizational, and record-keeping skills.
- Able to work quickly and methodically and maintain a high level of concentration at all times.
- Able to follow instructions and show initiative where needed.
- Quick learner and mechanically minded.
- Flexible and positive attitude towards work.
- Physically fit to carry out duties involving lifting, carrying, twisting, bending, stretching, reaching, etc.
- Any other training specific to job description.
- Computer skills, Word, Excel, and Outlook.
A full job description is available upon request
Salary to be discussed at interview stage
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