Quality Assurance Supervisor

5 days ago


Wembley, United Kingdom Cranswick Country Foods PLC Full time

Job Purpose:

As a Quality Supervisor, you will be responsible for monitoring the safety, legality, and quality of all products produced by the factory, ensuring all agreed specifications and standards are met.

Main Duties:

  • To lead and motivate the QATs team in monitoring and evaluating product and processing systems and factory practices to ensure agreed standards of quality and food safety are achieved.
  • Assisting the Quality Manager in the maintenance of factory-based paperwork.
  • Maintenance of all quality records. Control the issuing, collection, and filing away of all factory & QA paperwork.
  • Monitor quality systems on the factory floor and carry out quality checks as necessary.
  • Be the first point of contact with the QATs in dealing with day-to-day raw material and quality issues with production and report to the Quality Manager.
  • Manage and organize the allocation of workload, weekly rota within the QATs team.
  • Issuing out Work Schedules to QATs and monitor to make sure they are completed on time.
  • Monitor samples and swabs are logged correctly on the lab system.
  • Liase with lab regarding samples and swabs enquiries be the first point of contact.
  • Monitor all microbiological testing – both the schedules and results. Ensure any deviations are recorded, reported, and acted accordingly.
  • Assist with resolution of any microbiological or hygiene non-compliance in the factory.
  • Carry out investigative swabs to monitor hygiene standards and investigate out of specification results.
  • Co-ordinate the collection and distribution of standard product samples.
  • Monitoring of Controlled documents on the factory floor and making sure that it is collected and filed away in an orderly fashion by QATs from respective circuits on a daily basis.
  • Update documents where required – following new launches and any changes in the company QMS Procedure and policies.
  • Carry out corrective action following internal or external non-conformances, or out of specification micro results and assist in the investigation and response of customer complaints.
  • Responsible for carrying out a Quality Control circuit as required in the absence of QATs.
  • Assist in any 3rd Party and retailer/customer/Local Authority audits as required.
  • Manage effective communications internally with all departments to ensure all the technical needs are met.
  • Manage effective communications externally with suppliers where required to ensure all the technical needs are met.
  • Sign out all the schedules once completed weekly and monthly and handover to the Quality Manager.
  • Sign out Factory Non-conformance and Foreign Body forms completed by QATs.
  • Raising Supplier non-conformance for the non-conforming products and packaging received also assist QATs when required.
  • Responsible Concession & Hold release tracker to make items are logged correctly.
  • Responsible Calibration Tracker and arrange items to send for calibration as required.
  • Organise Validations, write reports for the audits and validation carried out and assist to other QATs when required.
  • Carry out Investigations and briefings for the QATs for the day-to-day work not completed or to close any non-conformance.
  • Carry out any project work as required within the department.


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