Service Ambassador

4 days ago


Ascot, Windsor and Maidenhead, United Kingdom COWORTH PARK Full time
Coworth Park Job Description

**Company Overview**
We are a prestigious hotel that offers an exceptional 5-star experience to our guests. Our team is committed to delivering outstanding service and creating a warm and welcoming environment for all visitors.

**Salary Information**
The estimated salary for this role is £28,000 - £35,000 per annum, depending on experience. This includes a competitive Employee bonus scheme and Excellent Service charge.

**Job Responsibilities**
As a Waiter at Coworth Park, you will be responsible for delivering the ultimate guest experience, ensuring that all needs are fulfilled during their stay. This will include supporting supervisors in running a station, greeting guests, and providing menu knowledge to ensure our guests receive nothing but the best experience.

**Key Skills and Qualifications**
To succeed in this role, you will need excellent communication skills with a strong customer service ethic. You must be able to comfortably communicate in English and have a passion for delivering exceptional service. Your ability to show flexibility and creativity in dealing with guests' special requests and challenges will be essential in this position.

**Benefits**
We offer a range of benefits, including
Fantastic Employee bonus scheme and Excellent Service charge
Complimentary stays including breakfast across the Dorchester Collection Hotels - up to 48 nights every year
50% F&B discount at selected bars and restaurants within the Dorchester Collection
Vibrant Social events that bring employees together including a Winter ball
Amazing benefits such as discounts in various high street and online shops, enhanced family leave entitlements and competitive Private Pension Scheme
Apprenticeship, training and development opportunities
Up to £1000 bonus when you recommend a friend
Access to immediate well being advice, because We Care about our employees

**Why Join Us?**
We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. If you require any accommodations during the application process, please contact the People & Culture team.

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