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Outpatient Services Support Specialist

2 months ago

Norwich, Norfolk, United Kingdom Norfolk and Norwich University Hospital Full time

About the Role

We are seeking a highly organized and detail-oriented individual to join our Outpatient Services team as a Support Clerk. In this role, you will be responsible for recording referrals from multiple sources, processing them through various systems, and ensuring accurate and timely information is shared with patients and medical staff.

Key Responsibilities

  • Record new referrals and update patient information in a timely manner
  • Process referrals through the Outpatient Referral Console and ensure accurate information is shared with patients and medical staff
  • Open and check incoming mail, updating patient information as necessary
  • Access and update patient records in the SCR and NHS Open Exeter systems
  • Register new patients and prepare their health records
  • Track patient information and ensure accurate updates are made to the Health Records Library
  • Answer telephones and respond to patient inquiries

About Us

The Norfolk and Norwich University Hospital is a leading healthcare provider in the UK, offering a range of services to patients and staff. We are committed to providing high-quality care and are proud to be a teaching and research hospital.

What We Offer

  • A supportive and collaborative work environment
  • Opportunities for career development and growth
  • A range of benefits, including flexible working hours and a pension scheme
  • Access to on-site facilities, including a nursery and cafes

How to Apply

If you are a motivated and detail-oriented individual looking for a challenging and rewarding role, please submit your application.