Outpatient Services Support Assistant

3 weeks ago


Norwich, Norfolk, United Kingdom Norfolk and Norwich University Hospital Full time

Job Summary

The Norfolk and Norwich University Hospital is seeking a skilled Outpatient Services Support Clerk to join our team. As a key member of our referral processing team, you will be responsible for recording referrals from multiple sources for new outpatient appointments, using various systems to ensure accurate and timely processing.

Main Responsibilities

Ensure all new referrals are recorded within the set timeframe

Process letters for patient appointments, ensuring all attachments are included

Open and check incoming mail, updating PAS as necessary, and distributing through the appropriate channels

Access SCR & NHS Open Exeter to identify correct details and update PAS accordingly

Register new patients with no documentation, preparing appropriate Health Record case note folders/labels

About Us

The Norfolk and Norwich University Hospital is a leading teaching and research hospital, providing first-class acute care for over one million people. We are proud to be a diverse and inclusive workplace, with a workforce representing over 94 countries worldwide.

Benefits

We offer a range of benefits, including flexible working hours, fast-track staff physiotherapy, and a discounted gym membership. You will also have access to our on-site nursery, cafes, and confidential counselling support.



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