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Care Manager
1 month ago
At Helping Hands, we're committed to supporting adults of all ages to maintain their independence and stay in the place they know and love. As a Registered Care Manager, you'll play a vital role in ensuring our customers receive the highest standard of care.
Main Responsibilities:
- Manage the day-to-day operations of the branch to ensure efficiency, profitability, and exceptional customer care.
- Hold the CQC/CIW registration for the branch and ensure compliance with CQC/CIW guidelines.
- Recruit and develop a team of carers, providing guidance and support throughout the recruitment process.
- Identify new business opportunities and contribute to the commercial growth of the branch.
- Regularly review branch operations to ensure customer needs are met.
- Communicate and implement policies and procedures effectively within the branch.
- Support staff and carers with training and development.
About You:
To succeed in this role, you'll need a level 5 NVQ in Management in care or be willing to work towards achieving this. You'll also require knowledge of regulatory requirements and best practice in line with CQC/CIW guidance, as well as experience working in the care sector at management level. A full UK driving licence and access to your own vehicle are also essential.
Benefits:
- Career progression opportunities
- 23 days annual leave, rising to 25 after 2 years of service
- Blue Light Card offering discounts from businesses and services
- Access to our employee assistance programme
- Support to complete nationally recognised qualifications
- Refer a friend scheme
- Bonus scheme
- Annual salary review
Helping Hands is committed to promoting a diverse and inclusive workforce, creating a comfortable working environment for all staff. All applications will be treated fairly in line with our Equality and Diversity Policy.