Care Services Manager

4 weeks ago


Macclesfield, Cheshire East, United Kingdom Helping Hands Full time

Helping Hands is a leading provider of home care services. We are seeking a highly skilled and experienced Care Services Manager to lead our Macclesfield branch.

Main Responsibilities

  • Manage the day-to-day operations of the branch to ensure efficiency, profitability, and high-quality care to customers.
  • Hold the CQC/CIW registration for the branch and ensure compliance with CQC/CIW guidelines.
  • Recruit and develop a team of carers to deliver exceptional care services.
  • Drive the commercial growth of the branch through new business opportunities and partnerships.
  • Conduct regular reviews to ensure customer needs are met and policies are implemented effectively.
  • Support staff and carers in their training and development.

About You

To succeed in this role, you'll need a Level 5 NVQ in Management in care or be willing to work towards achieving this. You'll also require knowledge of regulatory requirements and best practices in line with CQC/CIW guidance, as well as experience in the care sector at a management level. A full UK driving licence and access to your own vehicle are also essential.

Benefits

  • Career progression opportunities
  • 23 days annual leave, rising to 25 after 2 years of service
  • Blue Light Card offering discounts from businesses and services
  • Access to our employee assistance programme
  • Support for nationally recognised qualifications
  • Refer a friend scheme
  • Bonus scheme
  • Annual salary review

Helping Hands is committed to promoting a diverse and inclusive workforce, creating a comfortable working environment for all staff.


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