IT Support Specialist
1 day ago
We are seeking a skilled IT Support Specialist to join our team in Poole, Dorset. As an IT Support Specialist, you will play a crucial role in providing technical support to our customers.
Your primary responsibility will be to resolve internal and external IT support queries related to our head office and partner company's systems and services.
The ideal candidate will have prior experience in IT Support or Service Desk Support in a Microsoft environment, with knowledge of O365, Active Directory, and Windows Server.
In addition, they should have commercial experience supporting Networking and Server requests, as well as a customer service-oriented attitude and the ability to work effectively in a team environment.
Key Responsibilities:
- Provide technical support for internal and external customers
- Resolve IT-related issues in a timely manner
- Collaborate with the team to achieve business objectives
Requirements:
- Prior experience in IT Support or Service Desk Support in a Microsoft environment
- Knowledge of O365, Active Directory, and Windows Server
- Commercial experience supporting Networking and Server requests
- A customer service-oriented attitude
Estimated Salary: £45,000 - £60,000 per annum, depending on experience
Location: Poole, Dorset
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