Administrative Healthcare Specialist

1 week ago


Bristol, Bristol, United Kingdom Gallagher Benefit Services Full time
Company Overview

Gallagher Benefit Services is a leading provider of workplace benefits, dedicated to helping clients build environments where employees thrive. Our team of experts works closely with clients to understand their unique needs and deliver tailored solutions that meet their goals.

We are committed to diversity and opportunity for all, and our inclusive culture reflects this commitment. We believe that every candidate brings something special to the table, and we encourage those who feel they're close but not an exact match to apply.

About the Role

As an Administrative Healthcare Specialist, you will provide a wide range of administrative support to a portfolio of health and protection clients. This includes responding to queries, obtaining market quotations as needed, and managing problems efficiently and effectively. You will also generate high-quality renewal and new business reports to share with colleagues and work diligently with consultants to ensure the best service at all times.

Key Responsibilities
  • Support the servicing and renewal of nominated clients by assisting primary consultants.
  • 'Trouble-shoot' and manage problems for particular client queries in an efficient and timely manner.
  • Generate high-quality renewal and new business reports to share with colleagues.
  • Develop professional, sustainable, and robust relationships with all clients within your area of responsibility.
  • Build and maintain constructive working relationships with insurers and other relevant providers to ensure clients' best interests are represented constantly.
  • Grow your own personal knowledge and skills through Continuing Professional Development (CPD).

About You

To succeed in this role, you will need strong customer-facing experience in any sector, being presentable with a personable manner, and confident when liaising with others. Outstanding communication skills, an ambitious attitude, and precise attention to detail are essential. You should be proficient in Microsoft Office and eligible to work in the UK.

Benefits

We offer a competitive salary of £35,000 per annum, plus a range of benefits including a minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days. You will also receive a defined contribution pension scheme, life insurance, income protection, and health cash plan or private medical insurance.

Additional Benefits
  • Three fully paid volunteering days per year.
  • Employee Stock Purchase plan, offering company shares at a discount.
  • Share incentive plan, HMRC approved, tax-effective, stock purchase plan.
  • Critical illness cover.
  • Discounted gym membership, with over 3,000 gyms nationally.
  • Season ticket loan.
  • Access to a discounted voucher portal to save money on your weekly shop or next big purchase.
  • Emergency back-up family care.


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